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Zuora Logo Zuora · Consulting

Technical Account Manager, Revenue Advisory

Costa Rica, Heredia · Job Posted May 11, 2026
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Job Description

We are looking for a Technical Account Manager focused on Revenue Advisory to join our team in Costa Rica. The Technical Account Manager (TAM) is both a consultative, outcome-focused revenue advisor and a trusted strategic partner for our customers’ finance and revenue operations teams. You’ll dive deep into the Zuora platform — especially Zuora Revenue and related Billing capabilities — to help customers modernize revenue operations, automate revenue recognition, and stay compliant with ASC 606 and IFRS 15, while still bringing the technical depth needed to connect our products into their broader SaaS and ERP landscape.

Job Responsibility

  • Become a Zuora Revenue Expert
  • Guide Customers Through Revenue Transformation
  • Drive Adoption, Health, and Business Outcomes
  • Collaborate Across Zuora & Influence Product

Requirements

  • BA/BS in Accounting, Finance, or a related field, or equivalent practical experience
  • 5+ years of experience in Revenue Accounting and/or Revenue Operations, ideally within SaaS or technology companies, with a strong understanding of ASC 606 and IFRS 15
  • Hands-on experience implementing, operating, or advising on revenue recognition or order-to-revenue systems (e.g., Zuora Revenue, Zuora Billing, SAP RAR, Oracle, NetSuite, Workday, Salesforce CPQ/Billing)
  • Proven ability to translate complex revenue and finance requirements into scalable system designs, configurations, and integrations that support compliance and reporting needs
  • Experience using modern AI-powered productivity tools (e.g., Cursor or similar assistants) to analyze data, document solutions, and accelerate problem-solving
  • Proficiency with SQL (joins, data validation, troubleshooting) and comfort working with APIs (REST/SOAP) to design, test, and debug data integrations across revenue and billing systems
  • Excellent presentation, storytelling, and facilitation skills — comfortable engaging with operational teams and C‑level executives through weekly syncs and QBRs to explain revenue concepts, trade-offs, and system behaviors in clear business terms
  • Demonstrated ability to lead business discussions with controllers, CFO staff, and IT, and to articulate the value and best practices of our revenue solutions in both technical and non‑technical language
  • Proven experience managing multiple customers or projects in a fast‑paced environment while maintaining a strong focus on outcomes and customer success
  • Strong curiosity and motivation to master the quote‑to‑cash lifecycle and stay current on evolving revenue standards and best practices
  • A collaborative, low‑ego, and ownership‑oriented approach — you enjoy working across Finance, RevOps, IT, and Product teams to solve tough problems and unlock new value for customers

Nice to have

  • Certified Public Account (CPA) or Certified Private Accountant (CPI)
  • Familiarity with object-oriented or scripting languages (e.g., Java, Python, JavaScript, or JSONata) and web technologies (e.g., HTML)

What we offer

  • Competitive compensation and performance-based bonuses
  • Medical, dental, and vision coverage
  • Flexible time off and wellness days
  • Paid holidays and company-wide year-end break
  • Paid parental leave
  • Learning & Development stipend
  • Opportunities to volunteer and give back
  • Mental health resources and wellbeing support
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