CrawlJobs Logo
ClickHouse Logo ClickHouse · IT - Administration

Technical Account Manager Architect

Australia · Job Posted January 11, 2026
Apply Position
Job Link Share

Job Description

The Technical Account Manager ("TAM") Architect role will be a member of our Support Services team and Support group, planned to be reporting into our regional Support Engineering Managers. This new role will perform functions that our existing team already provides in part: ongoing TAM, Consultative, and Support functions working with a set of customers providing Consultative Support, Escalation insights, and oversight. TAM Architects will also be assisting with Support Cases for enterprise customers in an L3 role (Support Level 3 = Escalated cases).

Job Responsibility

  • Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by ClickHouse Sales to work on onboarding, production launches, and POCs
  • Provide architectural, technical, and migration guidance and assistance
  • Lead projects, escalations, and meetings to enable ongoing user/customer success
  • Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2 team
  • Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the roadmap and account plans
  • Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
  • Assist with hiring and mentoring new team members
  • Develop and assist with Docs, Knowledge Base articles, ClickHouse Learning, Reference Architecture, and QA needs

Requirements

  • 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles
  • 5+ years of relevant industry experience in implementing, operating, and/or supporting operating scalable, fault-tolerant, distributed database management systems ("DBMS")
  • Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data
  • Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers
  • Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2)
  • Excellent communication skills and the ability to work in a customer-facing role and in close collaboration with the Support Services, Engineering, and Sales teams
  • A mindset of teamwork, global engagement, empathy, and solving challenging problems
  • A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
  • Self-driven, curious, and eager to continuously learn and grow

What we offer

  • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
  • Healthcare - Employer contributions towards your healthcare
  • Equity in the company - Every new team member who joins our company receives stock options
  • Time off - Flexible time off in the US, generous entitlement in other countries
  • A $500 Home office setup if you’re a remote employee
  • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites
ClickHouse - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Technical Account Manager Architect

8 matching positions

Technical Account Manager Architect

The Technical Account Manager ("TAM") Architect role will be a member of our Sup...
Location
Location
Singapore
Salary
Salary:
Not provided
clickhouse.com Logo
ClickHouse
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles
  • 5+ years of relevant industry experience in implementing, operating, and/or supporting operating scalable, fault-tolerant, distributed database management systems ("DBMS")
  • Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data
  • Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers
  • Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2)
  • Excellent communication skills and the ability to work in a customer-facing role and in close collaboration with the Support Services, Engineering, and Sales teams
  • A mindset of teamwork, global engagement, empathy, and solving challenging problems
  • A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
  • Self-driven, curious, and eager to continuously learn and grow
Job Responsibility
Job Responsibility
  • Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by ClickHouse Sales to work on onboarding, production launches, and POCs
  • Provide architectural, technical, and migration guidance and assistance
  • Lead projects, escalations, and meetings to enable ongoing user/customer success
  • Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2 team
  • Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the roadmap and account plans
  • Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
  • Assist with hiring and mentoring new team members
  • Develop and assist with Docs, Knowledge Base articles, ClickHouse Learning, Reference Architecture, and QA needs
What we offer
What we offer
  • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
  • Healthcare - Employer contributions towards your healthcare
  • Equity in the company - Every new team member who joins our company receives stock options
  • Time off - Flexible time off in the US, generous entitlement in other countries
  • A $500 Home office setup if you’re a remote employee
  • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites
  • Fulltime
Read More
Arrow Right

Technical Account Manager Architect

The Technical Account Manager ("TAM") Architect role will be a member of our Sup...
Location
Location
India
Salary
Salary:
Not provided
clickhouse.com Logo
ClickHouse
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles
  • 5+ years of relevant industry experience in implementing, operating, and/or supporting operating scalable, fault-tolerant, distributed database management systems ("DBMS")
  • Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data
  • Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers
  • Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2)
  • Excellent communication skills and the ability to work in a customer-facing role and in close collaboration with the Support Services, Engineering, and Sales teams
  • A mindset of teamwork, global engagement, empathy, and solving challenging problems
  • A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
  • Self-driven, curious, and eager to continuously learn and grow
Job Responsibility
Job Responsibility
  • Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by ClickHouse Sales to work on onboarding, production launches, and POCs
  • Provide architectural, technical, and migration guidance and assistance
  • Lead projects, escalations, and meetings to enable ongoing user/customer success
  • Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2 team
  • Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the roadmap and account plans
  • Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
  • Assist with hiring and mentoring new team members
  • Develop and assist with Docs, Knowledge Base articles, ClickHouse Learning, Reference Architecture, and QA needs
What we offer
What we offer
  • Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in 20 countries
  • Healthcare - Employer contributions towards your healthcare
  • Equity in the company - Every new team member who joins our company receives stock options
  • Time off - Flexible time off in the US, generous entitlement in other countries
  • A $500 Home office setup if you’re a remote employee
  • Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites
  • Fulltime
Read More
Arrow Right

Technical Account Manager Architect - EMEA

The Technical Account Manager ("TAM") Architect role will be a member of our Sup...
Location
Location
Salary
Salary:
Not provided
clickhouse.com Logo
ClickHouse
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in Technical Account Management, Professional Services, Senior Support, and/or Project Management roles
  • 5+ years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems ("DBMS")
  • Technical breadth and depth in relevant subjects such as DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, System or Network Administration, and big data
  • Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers
  • Expertise with a public cloud provider (AWS, GCP, Azure) and their infrastructure as a service offering (e.g. EC2)
  • Excellent communication skills and the ability to work in a customer-facing role and in close collaboration with the Support Services, Engineering, and Sales teams
  • A mindset of teamwork, global engagement, empathy, and solving challenging problems
  • A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
  • Self-driven, curious, and eager to continuously learn and grow
Job Responsibility
Job Responsibility
  • Work with strategic and enterprise ClickHouse users, customers, and prospects as identified by ClickHouse Sales to work on onboarding, production launches, and POCs
  • Provide architectural, technical, and migration guidance and assistance
  • Lead projects, escalations, and meetings to enable ongoing user/customer success
  • Ownership and oversight of L3 Support Cases and Escalations, working closely with the Support L1/L2 team
  • Partner closely with ClickHouse Product Management, Engineering, and Sales to help develop the roadmap and account plans
  • Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
  • Assist with hiring and mentoring new team members
  • Develop and assist with Docs, Knowledge Base articles, ClickHouse Learning, Reference Architecture, and QA needs
What we offer
What we offer
  • Flexible work environment
  • Healthcare - Employer contributions towards your healthcare
  • Equity in the company - Every new team member who joins our company receives stock options
  • Time off - Flexible time off in the US, generous entitlement in other countries
  • A $500 Home office setup if you’re a remote employee
  • Global Gatherings – opportunities to engage with colleagues at company-wide offsites
Read More
Arrow Right

Manager, Technical Account Manager

We’re hiring a Manager, Technical Account Manager (TAM) to lead and grow a team ...
Location
Location
United States , Remote, Americas, Boston, New York, San Francisco, Seattle
Salary
Salary:
Not provided
montecarlodata.com Logo
Monte Carlo Data
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in customer-facing technical roles such as Technical Account Manager, Solutions Architect, or Technical CSM
  • 2+ years of experience managing or leading technical customer-facing teams
  • Strong understanding of modern data technologies, including SQL, cloud data warehouses, and orchestration tools
  • Proven ability to coach and develop technical talent while driving customer outcomes
  • Excellent communication skills, with the ability to influence engineers, executives, and cross-functional partners
  • Strong operational and project management skills with a customer-first mindset
Job Responsibility
Job Responsibility
  • Hire, onboard, coach, and develop a team of Technical Account Managers
  • Set clear expectations, goals, and career paths for TAMs, fostering a culture of ownership, technical excellence, and customer empathy
  • Provide regular feedback, performance management, and mentorship to help team members grow and succeed
  • Oversee technical relationships for Monte Carlo’s largest enterprise customers, ensuring strong onboarding, adoption, and long-term success
  • Act as an escalation point for complex technical challenges and high-impact customer situations
  • Ensure consistent delivery of best practices around data observability, reliability, and scale
  • Partner with Product and Engineering to bring customer insights into roadmap prioritization and product strategy
  • Collaborate with Sales and Customer Success leadership on account strategy, renewals, and expansion opportunities
  • Help define and improve TAM processes, tooling, and engagement models as the business scales
  • Define success metrics for the TAM function and track performance across customer outcomes and team health
What we offer
What we offer
  • Competitive compensation, meaningful equity, and comprehensive benefits
  • Flexible remote work, generous PTO, and a culture built on autonomy and trust
  • Fulltime
Read More
Arrow Right

Senior Technical Account Manager, West

As a Senior Technical Account Manager (TAM), you’ll be responsible for planning ...
Location
Location
United States
Salary
Salary:
130400.00 - 151200.00 USD / Year
wiz.io Logo
Wiz
Expiration Date
July 31, 2026
Flip Icon
Requirements
Requirements
  • 8-12+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
  • Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect
  • B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience
  • Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes
  • Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI) – ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional)
  • Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges
  • Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
  • Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications
  • Expert-level familiarity with Linux and Windows operating system security concepts, and advanced troubleshooting experience
  • Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures
Job Responsibility
Job Responsibility
  • Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
  • Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
  • Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets
  • Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
  • Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
  • Continuously stay abreast and enabled on new Wiz features and functionality
  • Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
  • Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
  • Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
  • Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
What we offer
What we offer
  • Medical, dental and vision insurance
  • Home Office Setup reimbursement
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)
  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)
  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave
  • Fulltime
Read More
Arrow Right

Technical Account Manager

As a Technical Account Manager (TAM), you’ll be responsible for planning and exe...
Location
Location
United States
Salary
Salary:
100000.00 - 125000.00 USD / Year
wiz.io Logo
Wiz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
  • For example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer, and Architect
  • B.S. in Computer Science, Engineering, or similar field, or equivalent experience
  • Ability and willingness to navigate nebulous job responsibilities while actively contributing to the further refinement of the TAM motion
  • Strong understanding of cloud services and architecture of at least 1 CSP (AWS/GCP/Azure/OCI) – ideally, you have a CSP certification (e.g., Certified Solutions Architect, Certified DevOps Engineer)
  • Familiarity with cloud-security best practices, common threat models, and CNAPP use cases
  • Ideally, you have a security certification or experience helping organizations address cloud-security challenges
  • Familiarity with container technologies (Docker, Kubernetes), as well as the associated security considerations
  • Familiarity with DevOps technologies – CI/CD, Infrastructure as Code (IaC), Version Control Systems, etc.
  • Familiarity with Linux and Windows operating systems concepts and runtime sensing
Job Responsibility
Job Responsibility
  • Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
  • Confidently navigate customers through deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
  • Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, meetings, Slack, and support tickets
  • Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
  • Continuously stay abreast and enabled on new Wiz features and functionality
  • Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
  • Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
  • Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
  • Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
  • Assist customers in project managing Wiz adoption and operationalization goals across business units and stakeholders
What we offer
What we offer
  • Medical, dental and vision insurance
  • Home Office Setup reimbursement
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)
  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)
  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave
  • Fulltime
Read More
Arrow Right

Technical Account Manager (Industrial)

Location
Location
Spain , Madrid
Salary
Salary:
Not provided
babelprofiles.com Logo
Babel Profiles
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in B2B client-facing roles managing accounts
  • Display a practical and demonstrable background in asset-intensive industrial environments
  • Converse with high credibility when interacting with maintenance engineers, reliability heads, and plant managers
  • Exhibit the autonomy needed to thrive and create structure in ambiguous scale-up environments
  • Maintain strong data literacy to prove business value through usage metrics and operational KPIs
  • Available for business travel up to 30% of the time
  • Strong empathetic communication skills to build deep relationships with diverse industrial stakeholders
Job Responsibility
Job Responsibility
  • Direct the entire post-sales journey including onboarding, product adoption, value realization, and account renewals
  • Architect the Customer Success framework by designing onboarding playbooks, health scoring models, and escalation protocols
  • Convert technical product features into measurable business results for clients, such as reduced downtime and optimized maintenance planning
  • Oversee structured handovers from the sales team and align diverse stakeholders across maintenance, reliability, and IT operations
  • Establish a structured feedback loop between clients and internal product teams to drive continuous software improvement
  • Identify and mitigate churn risks proactively by monitoring health scores and executing mitigation plans
  • Select and configure essential Customer Success tools including CRM systems and performance dashboards
  • Unify communication with the client across various internal departments like sales, pre-sales, and operations
What we offer
What we offer
  • Flexible working hours
  • On-site position in a vibrant professional hub in Madrid
  • Regular corporate events, conferences, and team buildings
  • Open, safe, and collaborative work environment
  • Fulltime
Read More
Arrow Right

Technical Account Manager

We are looking for a Technical Account Manager to join our team! The Technical A...
Location
Location
Costa Rica , Heredia
Salary
Salary:
Not provided
zuora.com Logo
Zuora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Preferred 3–5 years of hands-on SaaS/enterprise application experience, ideally with ERP, CRM, Billing, or Revenue platforms (e.g., Salesforce, NetSuite, Workday).
  • Strong proficiency with SQL (joins, data validation, troubleshooting) and experience with APIs (REST/SOAP) — able to design, test, and debug integrations.
  • Experience working directly with technical stakeholders to design data models, process flows, and system integrations.
  • Background in computer engineering, software engineering, solution architecture, or technical consulting with a strong desire to stay close to the technology.
  • Familiarity with object-oriented programming languages or scripting languages (e.g., Java, Python, JavaScript, or JSONata) and web technologies (e.g., HTML) is a strong plus.
  • Excellent communication and relationship skills — able to work comfortably with both executives and technical teams.
  • Ability to manage multiple projects and customers in a fast-paced environment while maintaining a focus on technical excellence and customer outcomes.
  • Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it.
Job Responsibility
Job Responsibility
  • Act as a hands-on technical advisor for your customers, helping them design Zuora solutions through configurations, workflows, API integrations, and your expertise of data models.
  • Use SQL and data analysis to problem solve customer questions, validate data structures, and support reporting needs.
  • Guide customers in designing robust, scalable solutions for subscription management, billing, and revenue recognition.
  • Partner with Product and Engineering teams, bringing forward technical use cases and product feedback that influence Zuora’s roadmap to align with Customer’s needs.
  • Establish and maintain system architecture diagrams, runbooks, and configuration documentation to ensure long-term technical health.
  • Educate customers on best practices through custom solution-specific training and ongoing technical advisory sessions.
  • Serve as a bridge between business goals and technical execution, ensuring solutions meet requirements and drive measurable outcomes.
What we offer
What we offer
  • Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
  • Medical, dental, and vision insurance
  • Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
  • Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
  • Learning & development stipend to support ongoing growth
  • Opportunities to volunteer and give back, including charitable donation matching where available
  • Mental wellbeing resources and support
  • Fulltime
Read More
Arrow Right