Tech Support Intern Jobs

Tech Support Engineer

We are looking for a Tech Support Engineer to be the first point of contact for ...

Location

South Korea , Seoul

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Experience in technical support or troubleshooting roles
Familiarity with monitoring and logging tools (e.g., Datadog, Grafana, Kibana, ...)
Knowledge of APIs, services, and client-server architecture
Understanding of incident management, triage, and escalation
Proficiency in English for clear communication

Job Responsibility

Diagnose issues, determine if they are bugs, failures, or misconfigurations, and escalate when necessary
Work closely with engineering, product, and QA teams to ensure smooth operations
Learn the platform’s features, architecture, and configuration
Shadow team members to understand incident handling and prioritization
Take ownership of simple incidents with guidance
Meet key teams: Engineering, Product, Data and Systems to understand collaboration workflows
Handle most incidents independently, using logs and monitoring tools
Determine issue causes and escalate complex cases appropriately
Improve internal documentation and support processes
Assist users with technical issues

What we offer

Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Home office friendly anywhere in South Korea
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with
English Lessons
Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance (Including Base, Variable, and Stock Options)

Fulltime

Tech Support Engineer

We are looking for a Tech Support Engineer to be the first point of contact for ...

Location

Spain

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Experience in technical support or troubleshooting roles
Familiarity with monitoring and logging tools (e.g., Datadog, Grafana, Kibana, ...)
Knowledge of APIs, services, and client-server architecture
Understanding of incident management, triage, and escalation
Proficiency in English for clear communication

Job Responsibility

Diagnose issues, determine if they are bugs, failures, or misconfigurations, and escalate when necessary
Work closely with engineering, product, and QA teams to ensure smooth operations
Learn the platform’s features, architecture, and configuration
Shadow team members to understand incident handling and prioritization
Take ownership of simple incidents with guidance
Meet key teams—Engineering, Product, Data and Systems —to understand collaboration workflows
Handle most incidents independently, using logs and monitoring tools
Determine issue causes and escalate complex cases appropriately
Improve internal documentation and support processes
Assist users with technical issues

What we offer

40% discount on all Fever events and experiences
Home office friendly anywhere in Spain
Relocation package for international candidates
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with
Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee
English Lessons
Gympass Membership
Possibility to receive in advance part of your salary by Payflow
Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance

Fulltime

Senior Tech Support Analyst - AV Systems

As Atlassian scales, we are seeking a Senior Technical Support Analyst to join o...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

6 years of experience in corporate IT organization, specifically in Internal/Customer facing Technical Support role with exposure to office support and supporting customer face to face
3+ years of Solid AV experience in a corporate IT organization, specifically in Corporate AV Engineering
Expert-level understanding of video conferencing technologies
3+ years experience in Mobile Device Management systems such as Jamf & Omnissa Workspace ONE
3+ years experience in support and administration of SaaS applications
Experience with IT/AV office builds, maintenance, and refreshes
Experience with SSO/Okta implementations for SaaS applications
Demonstrable understanding of ITIL Framework and Service Management
Epic customer service skills, Problem-solving skills
Highly developed communication, interpersonal and administrative skills

Job Responsibility

Evaluate and provide technical support for Atlassians through our support channels (Email, Slack, Jira and in-person) with a focus on support of macOS / Apple hardware, AV and SaaS based applications
Manage relationships with internal Workplace tech teams, vendors and technicians, serving as an internal escalation point for troubleshooting and system repairs
Coordinate with integrators and vendors for builds, refreshes, and maintenance
Help plan and manage the AV component of major shows and events using Zoom Webinars and related technologies, both on-site and off-site, sometimes working with external production crews
Working with a globally distributed team, sharing knowledge and mentoring junior members through both process and technical expertise
Ability to work effectively within a team and autonomously as required, to meet deadlines
Create, maintain and share documentation in Atlassian’s IT Knowledge Base and the teams internal Knowledge Base
Provide lifecycle management of devices including hardware delivery and collections (Onboarding/offboarding employees), hardware sanitization and preparation for redeployment in office

Fulltime

Tech Intern

University internship role for students pursuing technical degrees to gain hands...

Location

United States , Spring

Salary:

35.00 - 40.25 USD / Hour

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Currently pursuing a Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical field
Familiarity with programming languages or technical tools relevant to the role
Basic programming or scripting knowledge (e.g., Python, Java, C++)
Strong interest in high-tech and a passion for learning
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Time management skills and working with strict deadlines
A collaborative, solution-focused mindset and overall sense of urgency

Job Responsibility

Support senior team members on assigned technical projects as determined by the business unit
Help identify and troubleshoot technical issues, providing support and suggesting solutions
Assist with maintaining and updating hardware, software, and other technical systems
Participate in team activities by attending team meetings, learn about project methodologies, and collaborate effectively with colleagues
Actively engage in learning about new technologies and methodologies relevant to work
Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner
Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion workplace

Fulltime

Customer Support Specialist

Temporary Customer Support Specialist role assisting diverse range of users incl...

Location

United Kingdom , London

Salary:

35000.00 - 40000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of 2 years in customer support, client service, or helpdesk roles
At least 1 year in a tech specialist capacity
Preferably within education or training environments
Strong background in client communication
Excellent written communication skills
Fluent in Plain English
Strong interest in technology-enabled products
Strong reading comprehension
Ability to navigate complex requests
Experience managing high ticket volumes

Job Responsibility

Respond to support tickets via Intercom
Handle inquiries for apprentices, employers, and internal teams
Investigate user-reported issues
Replicate scenarios and follow troubleshooting guides
Accurately document findings and next steps
Maintain strong communication with customers
Address sensitive or escalated issues
Efficiently prioritise and manage high volume of tickets
Set standard for tone of voice and responsiveness
Deepen understanding of all product features

What we offer

Dynamic environment in rapidly growing organisation
Team collaboration
Professional growth opportunities
Potential temp to perm position

Fulltime

Qa Support Executive

As a member of the team, you will be responsible for monitoring survey fieldwork...

Location

Salary:

Not provided

Testrig Technologies

Expiration Date

Until further notice

Requirements

1 – 4 year of experience in QA Support or Tech support
Bachelor’s degree in Technical field or MBA
strong attention to detail
excellent communication skills
knowledge of MS Excel

Job Responsibility

Analyse Power BI reports, other internal tools used to manage advertising data
Analyse survey data, Track survey progress and performance metrics, identifying any issues or deviations and make sure they are met by SLA (Service Level Agreement)
Follow the quality control procedures to maintain high standards of data integrity
Escalate issues as needed to ensure timely resolution
Communicate effectively with suppliers to address and resolve fieldwork-related challenges

Customer Support Specialist

Personio's intelligent HR platform helps small and medium-sized organizations un...

Location

Germany; Ireland , Munich; Dublin

Salary:

Not provided

Personio SE & Co. KG

Expiration Date

Until further notice

Requirements

A university degree in economics or IT-related economics – or at least 1 year of experience as a Support Representative in a tech or SaaS company
Excellent written and verbal communication skills in English & German
A genuine customer-first mindset and a passion for helping others
Curiosity and a strong technical understanding — you're comfortable using software tools and translating complex issues into simple solutions
Adaptability — you’re energized by a fast-changing environment and quick to learn new things
A collaborative attitude — you enjoy working in teams and sharing knowledge
A problem-solving approach — you dig into challenges to find solutions that stick

Job Responsibility

Support our customers professionally via email, phone, and chat, delivering timely, clear, and empathetic responses
Grow your product expertise and stay up-to-date with platform updates to handle a wide range of inquiries
Collaborate with our Product and Tech Support teams to troubleshoot complex issues and contribute to solution development
Help build and maintain our internal knowledge base, making it easier for the team and customers to find what they need
Improve our internal processes with your ideas and feedback
Work with tools like Zendesk, Fullview, Mailjet, and AskAi to deliver exceptional support
Track and meet key performance metrics like weekly ticket resolution, customer satisfaction (CSAT), and quality benchmarks
Add value by identifying opportunities to educate customers on helpful features or add-ons

What we offer

Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity
Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years
Make an impact on the environment and society with 1 (fully paid) Impact Day
Receive generous family leave, child support, mental health support, and sabbatical opportunities
We enjoy gathering for meals, cultural initiatives, and events like local Summer Sessions and year-end celebrations. There's also healthy snacks, drinks, and a weekly catered lunch
20 Flex Days per year to work remotely from other locations

Fulltime

Client Success Technical Specialist

We are looking for a B2B SaaS Client Success Technical Manager to join our Busin...

Location

France

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Experience in customer support, ideally in a SaaS environment
Confident troubleshooting technical issues with a hands-on mindset
Fluent in English and French (written and spoken)
Tech-savvy, detail-oriented, and focused on client experience
Comfortable working cross-functionally with internal teams
Valid driver’s license for occasional on-site support

Job Responsibility

Be the go-to person for clients when it comes to technical support, platform usage, and troubleshooting
Manage daily client requests, from incident resolution to platform configuration and data exports
Provide onboarding, training, and ongoing support to help clients get the most out of Onebox
Collaborate closely with internal teams (Sales, Tech, Product, Design) to ensure a seamless client experience
Support on-site operations during live events when needed
Play a key role in driving customer satisfaction and identifying opportunities for improvement

What we offer

Have a real impact on the company's growth and evolution
Great work environment with a young, international team of talented people to work with
40% Discount on all events on Fever
Health and life insurance
20 days per year as holidays
Possibility of remote working from home

Fulltime

Tech Support Intern

KnowBe4

Location:
United States , Clearwater

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 26, 2025

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