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ElevenLabs Logo ElevenLabs · IT - Administration

Tech Support Engineer

United Kingdom, London Employment contract · Job Posted July 03, 2026
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Job Description

We’re looking for a TechSupport Engineer based out of our London office. This is a hybrid role - 4 days per week on-site and one day working from home.

Job Responsibility

  • Device lifecycle management: assist with laptop procurement, setup, returns, and secure wiping
  • Office IT support: provide on-hand support to our colleagues in our London office
  • AV support: ensure meeting rooms and AV equipment are running reliably
  • End-user support: handle inbound support requests and be a friendly first point of contact for the team
  • Onboarding: run IT onboarding calls for new joiners
  • New IT projects: contribute to Tech Ops initiatives
  • Automation and tooling: build automations and Slack bots to streamline repetitive work
  • Documentation: write and maintain clear internal IT documentation and guides

Requirements

  • A friendly, end-user focused attitude
  • Strong organisational skills and a proactive mindset
  • Comfort with common IT fundamentals (macOS, networking basics, SaaS tooling)
  • A willingness to learn new tools and technologies quickly
  • Clear written and verbal communication skills

What we offer

  • Stock options
  • Extraordinary team
  • Annual company off-sites
  • Innovative culture
  • Growth paths
  • Learning & development: annual discretionary stipend
  • Social travel: annual discretionary stipend to meet up with colleagues
  • Co-working: monthly co-working stipend
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