Tech support- sr analyst Job at Randstad (Pune)

Info Security Tech Sr Analyst

Authentication Platforms Level 3 (L3) Operation Support team is responsible for ...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8+ Years in support business and work with System administrators, developers, and analysts with troubleshooting issues
3-5 years of relevant industry experience in one or more of the following: Enterprise Single Sign On (SSO), Authentication and Authorization Products
Identity and Access Management tools and processes
Strong ability to utilize Unix and Linux systems like Red hat Enterprise Linux 8.x/7.x/ 6.x.
Supporting complex, multi-tier, distributed systems - Webservers, App Servers, Network topologies (Demilitarized Zone, Firewall rules etc.) required to support applications utilizing the authentication infrastructure

Job Responsibility

Perform change management and incident management utilizing documented procedures through Service Now (SN) or similar change management tools
Support service recovery procedures
Be the point of contact for the Level 2 Team escalation
Participate in Problem Management processes to identify solutions for recurring problems
Document problem resolutions and publish knowledgebase
Work with vendor support, System administrators / architects on a regular basis and track issues to closure as a Subject Matter Expert
Support maintenance and migrations on the SSO infrastructure

Fulltime

Testing Sr Tech Lead Analyst

Location

India , Chennai; Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years experience in an IT Quality role with commensurate experience in people management
Substantial experience in a senior technology or leadership role
Developed communication skills to negotiate with others at a senior level
Proven understanding of testing processes
In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management
Must demonstrate confidence in their abilities
excellent communication skills
negotiation skills
a consistent commitment to getting the job done
and the ability to collaborate as both a leader and a team member

Job Responsibility

Supports efforts focused on testing deliverables across the entire software development lifecycle from inception through implementation including management interaction
Supports Business Strategies & Policies by association with the respective Test Management/Project Mgmt to drive execution of testing methodology in the development and implementation of comprehensive test plans for effectively validating the functionality of the projects to which they are assigned
Assesses testing functions to ensure successful deployment of new systems and applications and related enhancements
Follows latest trends in testing and adapts them for application within own job and the business
Modifies existing testing programs for use within the function or develops new testing programs
Influences senior leadership team if and when process changes are needed
Has impact on the IT testing through contribution to technical direction and strategy
Influences and negotiates with senior leaders (across functions)
may communicate with external parties
Evaluates direct performance and considerable importance is given to recommendations made for pay increases, hiring, terminations and other personnel actions

What we offer

Equal opportunity employer
Accessibility accommodations
Global benefits.

Fulltime

New

User Experience Sr. Lead Analyst

The User Experience Sr. Lead Analyst is a senior level principal role, acting as...

Location

Mexico , Ciudad De Mexico

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience
Strong attention to detail & analytical skills
Significant experience on complex, enterprise-scale design projects
Excellent communication and presentation skills
Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.
Significant experience using/creating design systems
Significant aptitude for coaching and mentoring junior designers
Keen interest in, or knowledge of, banking or finance
HTML/CSS Development Skills
Software Development or Program Management Experience

Job Responsibility

Lead meetings with users, clients, product sponsors and technology to understand project requirements
Plan and perform UX research, define IA, user journeys, and create personas
Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics
Work closely with users, stakeholders, business analysts, product managers and development teams to brainstorm and co-create ideas, approaches, and solutions
Perform relevant testing to validate and inform design decisions
Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
Apply a positive and constructive attitude to all feedback
Use and contribute to the approved design system
Contribute to design standards and best practices
Perform detailed handover to development teams, ensuring they have all they need to implement the designs

Fulltime

Sr. Accounts Receivable Analyst

you will collaborate with business partners to ensure that the collections proce...

Location

United States , Scottsdale

Salary:

65000.00 - 75000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

5-7+ years of collections experience, preferably with high-tech industry experience
Bachelor’s in Accounting or Business, or equivalent work experience
Order-to-cash business process experience a plus, experience with quoting, order management and billing
Excellent communication skills, both written and verbal, and strong customer service approach
Self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
Strong Excel skills, experience with ERP solutions (Microsoft Dynamics, Oracle, SAP, Workday etc.), and Salesforce
Ability to build strong cross-functional relationships and work collaboratively
Proactive, problem-solving attitude and ability to think outside the box
Adapts quickly to changes in a dynamic organizational structure and business processes
Ability to work independently and a strong team player

Job Responsibility

Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
Analyze and research accounts to be fully prepared to work with customers, drive meetings with customers
Work with our internal sales team and other cross functional teams as well as outside customers to resolve collection issues
Analyze delinquent accounts, prepare bi-weekly/monthly reports on high-risk accounts and make resolution recommendations
Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
Participate in and support systems improvements and focus on streamlining the collection process, rerform analysis of collection practices and develop process improvements
Develop, implement, and maintain desktop procedures for ongoing collection activities, and leverage reporting tools to build repeatable analysis and research tools
Work with cross-functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fp&a Sr. Analyst - Marketing

As the Analyst of FP&A, you will drive cross-functional, strategic planning and ...

Location

United States , Austin; Chicago; New York City; Salt Lake City; San Francisco

Salary:

120000.00 - 145000.00 USD / Year

Gong

Expiration Date

Until further notice

Requirements

3+ years of experience in FP&A, investment banking, equity research, strategy consulting, or strategic finance, preferably at either a high-tech or enterprise software company
Proven business partnership experience and the demonstrated ability to provide thought leadership to various functions
Deep experience with various financial applications, including ERP, CRM, and financial planning applications (Salesforce, Netsuite, Excel, etc.)
Familiarity with Enterprise Software (SaaS preferred) metrics, having experience calculating field productivity, churn, dollar retention rates, cohort growth rates, lifetime value, customer acquisition cost, gross margin expansion, commission expense etc.
Experience working in a startup environment, with an ability to balance strategic initiatives and operational execution
Bachelor’s Degree in Finance or related discipline

Job Responsibility

Work closely with the marketing team to understand upcoming campaigns, projects, and initiatives, ensuring accurate financial tracking and forecasting
Collaborate with the marketing team to assess the financial performance of campaigns and adjust forecasts as needed
Strategically identify cost-saving opportunities within the marketing budget
Partner with the Accounting Team to support the month-end close process
Provide financial expertise to help support headcount planning, budgeting, forecasting, and long-term planning
Develop and implement efficient financial processes that support our rapidly growing business
Prepare and analyze management presentations, including monthly reporting, BOD, QBR, and Finance Review

What we offer

We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
Mental Health benefits with covered therapy and coaching
401(k) program to help you invest in your future
Education & learning stipend for personal growth and development
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family
Company-wide recharge days each quarter
Work from home stipend to help you succeed in a remote environment

Sr. Quality Analyst

As a Sr. Quality Analyst, you will be designing and implementing tests, debuggin...

Location

India , Ahmedabad

Salary:

Not provided

Krish

Expiration Date

Until further notice

Requirements

5 to 8 years of work experience in software quality assurance
Experience with Magento Website and Architecture
Hands-on experience in Mobile Application Testing, including functional, usability, compatibility and performance testing across devices and OS versions
Critical thinking and problem-solving skills

Job Responsibility

Manage own productivity, learning and utilization of hours
Collaborate with team members to understand project requirements/SOW
Understand and adapt workflow for QA project based on sprints and milestones
Managing QC & UAT for each projects and ensuring deliverables as per scope
Making test plan, test cases for the assigned projects and manage results for them
Perform Smoke, Regression, Sanity, Functional and End-to-End testing of the application
Perform automation testing, where applicable and generate reports
Identify and report defects or issues in the project
Work closely with the dev team and certify each build as part of internal/external UAT
Supporting other team members to achieve project objectives, customer delight and process compliance

What we offer

Competitive salary
Flexible work-life balance with a 5-day working Policy
Paid time off
Learning & Development bonus
Health coverage
Rewards & Recognitions
Event & Festivals celebrations
Ongoing training programs
Onsite opportunities
Recognition opportunities for open-source contributions

Fulltime

Apps Development Sr Manager

Citi is the Market Maker and a global leader in all major Fixed Income markets i...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years hands on experience
Strong Knowledge in one of the project management methodologies
Experience in designing and implementing Multi-tier applications
Excellent analytic & problem solving skills
Excellent knowledge in troubleshooting, performance tuning and best practices
Experience in Messaging, failover designing and recovery planning
Experience in delivering high quality applications
Experience in project risk identification techniques, mitigation and escalation
Familiar with all phases of the systems lifecycle, from analysis, design and development through to support
Experience in developing performance sensitive multi-tier Java/JEE applications

Job Responsibility

Develop common, reusable components and services utilizing Citi’s best practices
Create high performance, low latency applications leveraging existing Citi framework
Ensure strong reliability, scalability and performance of our components
Liaise with technical and business teams to collaborate on identifying opportunities and solutions
Drive architecture and execute on our technical strategy
Partner with business to continue to evolve our architecture roadmap beyond near term objectives
Coordinate development with both internal technology teams and business
Adhere to engineering standards and strive for best in class
Assist in third line support during core trading hours
Motivate, mentor and lead technical teams, evaluate their delivery, guide the members to deliver quality output with responsible delegation and build a high performance team

Fulltime

Sr. HRIS Analyst

As part of the People Tech team at Gong, you’ll be working on automating manual ...

Location

United States , Austin; Chicago; New York City; Salt Lake City; San Francisco

Salary:

120000.00 - 145000.00 USD / Year

Gong

Expiration Date

Until further notice

Requirements

3+ years of experience in Workday HCM and Talent Management (Performance, Development and PIP plans, Assess Potential, Calibration)
Hands on configuration experience with calculated fields, condition rules, custom reporting, custom objects, questionnaires, business processes, tenant setup, security groups, EIBs, and Reports as a Service
Experience with CultureAmp, Greenhouse, FreshService, DocuSign, ADP preferred
Ability to communicate proactively and concisely
Excellent organization skills and strong attention to detail
Ability to prioritize and multi-task in a fast paced environment

Job Responsibility

Manage HR system support tickets across reporting, security assignments, business process configuration, notifications, alerts, distributing documents, and troubleshooting system issues
Owning organization structure management of cost centers, pay groups, companies, locations, custom organizations, and hierarchies
Ensure configuration deployments follow change controls from documentation, unit testing, UAT, approvals and Production deployment sign-offs
Configuring and launching our Talent Management processes in Workday
Loading inbound HR data and creating/maintaining simple outbound integrations
Evaluate new technologies and recommend new features to test and implement
Support bi-annual releases and testing to ensure system performance is not impacted
Partner with stakeholders to prioritize project requests and collect requirements
Analyze and understand downstream impacts of system integrations and configuration updates

What we offer

We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
Mental Health benefits with covered therapy and coaching
401(k) program to help you invest in your future
Education & learning stipend for personal growth and development
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family
Company-wide recharge days each quarter
Work from home stipend to help you succeed in a remote environment

Fulltime

Tech support- sr analyst

Randstad

Location:
India , Pune

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 23, 2026

Expiration:
May 08, 2026

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Tech support- sr analyst

Randstad

Location:India , Pune

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:March 23, 2026

Expiration:May 08, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Tech support- sr analyst

Info Security Tech Sr Analyst

Testing Sr Tech Lead Analyst

User Experience Sr. Lead Analyst

Sr. Accounts Receivable Analyst

Fp&a Sr. Analyst - Marketing

Sr. Quality Analyst

Apps Development Sr Manager

Sr. HRIS Analyst

Location:
India , Pune

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
March 23, 2026

Expiration:
May 08, 2026