Tech Specialist 1 Job at M.C. Dean, Inc (Tysons)

Cath Lab Tech Specialist

Performs quality patient care in collaboration with the Physician and Registered...

Location

United States , Glendale

Salary:

49.95 - 72.45 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Two years experience in a Catheterization Laboratory is highly desirable
ACLS certification within 6 months of employment
Courses in Hemodynamic monitoring, Arrhythmia interpretation and cardiac specific classes within 1 year of employment
Certification in POC testing (ACT)
Basic Life Support Card
License is required as issued by the state of California CRT and national ARRT
Must have fluoroscopy permit
On-Call Requirement

Job Responsibility

Performs quality patient care in collaboration with the Physician and Registered Nurse during all cardiac and peripheral diagnostic and interventional procedures and electrophysiology studies
Under the general direction of the invasive cardiologist assists in all duties related to catheterization lab procedures
Primarily responsible for radiographic equipment radiographs and related imaging and archiving
Participates as a surgical scrub tech as necessary
Monitors and processes hemodynamic data
Performs duties in alignment with the mission and policies of the organization
Utilizes professional and hospital standards of care and standards of practice to guide care delivered to the patient
Maintains patient safety and confidentiality during the hospital stay
Performs duties in support of and in compliance with the PI plan TJC and other regulatory agencies
Provides professional patient care in accordance with the appropriate scope of practice

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Vehicle Tech Line Specialist

As a Tech Line Specialist, you will be an essential member of the Customer Deplo...

Location

United States , Garden Grove

Salary:

70000.00 - 100000.00 USD / Year

Harbinger Motors

Expiration Date

Until further notice

Requirements

3+ years’ work experience in customer service
Experience in automotive repair
Graduation from high school or equivalent
Natural ability to interface with many different people from many different technical disciplines and operate with them seamlessly
Ability to self-start, manage, and execute to completion given tasks with varying levels of advance information given in various written and verbal formats
Valid driver’s license required
Ability to think outside the box and find creative solutions to complex problems
Ability to travel as required
A creative curiosity, collaborative work ethic, hardworking enthusiasm
Excellent communication skills and team working tendencies

Job Responsibility

Customer fleet technical support
Answer our Technical Support Line and see customers through to resolution with problems
Manage tier 1 support on our web portal
Help develop and refine our issue tracking systems and process
Track and automate reports on metrics related to customer service success
Contribute to ongoing creation of FAQ to guide other team members in your function and make customer support easier and faster
Help with service parts fulfillment process
Training others on how to use the tools you are mastering
Expect 10% travel

What we offer

Comprehensive Health, Dental & Vision (HDV) – 100% employee covered
Early-stage Stock Options
Robust Retirement Savings (401k, HSA, FSA)
Generous Paid Time Off (PTO) & Parental Leave
Annual Vacation Bonus
Wellness & Fertility Benefits
Cell Phone Stipend
Complimentary Meals & Stocked Kitchens

Fulltime

Customer Support Specialist

Temporary Customer Support Specialist role assisting diverse range of users incl...

Location

United Kingdom , London

Salary:

35000.00 - 40000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of 2 years in customer support, client service, or helpdesk roles
At least 1 year in a tech specialist capacity
Preferably within education or training environments
Strong background in client communication
Excellent written communication skills
Fluent in Plain English
Strong interest in technology-enabled products
Strong reading comprehension
Ability to navigate complex requests
Experience managing high ticket volumes

Job Responsibility

Respond to support tickets via Intercom
Handle inquiries for apprentices, employers, and internal teams
Investigate user-reported issues
Replicate scenarios and follow troubleshooting guides
Accurately document findings and next steps
Maintain strong communication with customers
Address sensitive or escalated issues
Efficiently prioritise and manage high volume of tickets
Set standard for tone of voice and responsiveness
Deepen understanding of all product features

What we offer

Dynamic environment in rapidly growing organisation
Team collaboration
Professional growth opportunities
Potential temp to perm position

Fulltime

Customer Service Specialist

Temporary Customer Service Specialist role supporting diverse range of users inc...

Location

United Kingdom , London

Salary:

35000.00 - 40000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of 2 years in customer support, client service, or helpdesk roles
At least 1 year in a tech specialist capacity
Preferably within education or training environments
Strong background in client communication
Excellent written communication skills
Fluent in Plain English
Strong interest in technology-enabled products
Strong reading comprehension
Ability to navigate complex requests
Experience managing high ticket volumes

Job Responsibility

Respond to support tickets via Intercom
Provide clear and timely assistance to apprentices, employers, and internal teams
Investigate user-reported issues and replicate scenarios
Follow structured troubleshooting guides
Document findings and next steps accurately
Maintain strong communication with customers
Handle sensitive or escalated issues with professionalism
Efficiently prioritise and manage high volume of tickets
Set standard for tone of voice, responsiveness, and support quality
Deepen understanding of all product features

What we offer

Dynamic environment in rapidly growing organisation
Team collaboration with passionate team
Professional growth and continuous improvement
Possible temp to perm opportunity

Fulltime

Product Configuration Specialist

The Menu Design & Development Specialist leads the configuration, optimization, ...

Location

Poland , Krakow

Salary:

8000.00 - 10000.00 PLN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

2 –3 years of professional experience in customer success or related roles
Advanced proficiency in Microsoft Office, Google Suite, and spreadsheet tools for analysis and reporting
Strong analytical, problem-solving, and troubleshooting abilities for complex POS configurations
Calm and effective under pressure, with excellent organizational and prioritization skills
Exceptional written and verbal communication
Proven success in client-facing consultation and technical implementation roles
Deep understanding of restaurant operations, menu design, and technology integration
Experience managing multiple client projects simultaneously
Ability to collaborate effectively with cross-functional stakeholders (Sales, Product, Engineering, Support)
Experience mentoring junior specialists or onboarding new team members

Job Responsibility

Lead advanced client consultations to gather requirements and provide expert POS guidance
Design and implement complex menu configurations and backend system updates
Ensure data integrity and consistent naming conventions across integrated software platforms
Troubleshoot and resolve complex software and configuration issues, escalating as needed
Maintain accuracy across all software integrations and updates
Demonstrate mastery of Menu Team processes, standards, and best practices
Collaborate cross-functionally with Sales, Product, and Support teams to deliver seamless client experiences
Manage and prioritize escalated tickets, providing timely, high-quality resolutions
Partner with Account Executives and Sales Managers to ensure process compliance and system alignment
Mentor and train Level 1 specialists, supporting their technical development and performance growth

What we offer

Fully paid private healthcare in LuxMed
Access to the Worksmile platform with a monthly top-up
Subsidized access to breakfast and lunch through the vending machine in Kraków office, and lunches in Gdańsk office once a week
New, modern, bright and comfortable office space in the city centre
A lot of free parking spots around the office
Access to the company’s library
Great working atmosphere
Chill out room with a PlayStation, table tennis, and mini gym
Free snacks and beverages in a kitchen
Company parties and social activities

Fulltime

Menu Design and Development Specialist

The Menu Design & Development Specialist leads the configuration, optimization, ...

Location

Mexico , Mexico City

Salary:

22300.00 MXN / Month

MyTennisLessons

Expiration Date

Until further notice

Requirements

Advanced proficiency in Microsoft Office, Google Suite, and spreadsheet tools for analysis and reporting
Strong analytical, problem-solving, and troubleshooting abilities for complex POS configurations
Calm and effective under pressure, with excellent organizational and prioritization skills
Exceptional written and verbal communication
multilingual ability is a plus
Proven success in client-facing consultation and technical implementation roles
Deep understanding of restaurant operations, menu design, and technology integration
Experience managing multiple client projects simultaneously
Ability to collaborate effectively with cross-functional stakeholders (Sales, Product, Engineering, Support)
Experience mentoring junior specialists or onboarding new team members

Job Responsibility

Lead advanced client consultations to gather requirements and provide expert POS guidance
Design and implement complex menu configurations and backend system updates
Ensure data integrity and consistent naming conventions across integrated software platforms
Troubleshoot and resolve complex software and configuration issues, escalating as needed
Maintain accuracy across all software integrations and updates
Demonstrate mastery of Menu Team processes, standards, and best practices
Collaborate cross-functionally with Sales, Product, and Support teams to deliver seamless client experiences
Manage and prioritize escalated tickets, providing timely, high-quality resolutions
Partner with Account Executives and Sales Managers to ensure process compliance and system alignment
Mentor and train Level 1 specialists, supporting their technical development and performance growth

What we offer

Food Vouchers: $1,500.00 MXN per month
Comprehensive Benefits: Law benefits, SGMM, Dental Insurance, Life Insurance
Perks: Total Pass (gym membership), Career Development & Growth Opportunities

Fulltime

Gi Endoscopy Technician I

A GI Endoscopy Technician II, an unlicensed staff member, provides direct care t...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate or GED
1 or more years working as a GI Tech I, with no written warnings or corrective action in the past 6 months
OR 1 or more years prior experience in a GI Tech I equivalent position
Super user for all disposable supply and procedural equipment
Super user for all new incoming disposables and equipment/3rd party platform
Basic Life Support Heartsaver (BLS HS) (Non-Clinical) - American Heart Association (AHA)
Completed HLD "train the trainer" class with IPAC
Completed Preceptor course for Technicians
Completed all SGNA GI Tech Specialist (GTS) and SGNA Advanced GI Tech Specialist (AGTS) testing modules
Respirator Fit Test - The University of Kansas Health System (TUKHS) upon Hire

Job Responsibility

Anticipates and prepares by obtaining supplies and specialty equipment, and sets up under clean technique prior to start of assigned procedures
Demonstrates ability to set up, exchange out and troubleshoot all equipment, including taking responsibility for equipment management/planning for the day’s schedule and communicating issues
Assists physician during procedures and in cleaning procedure room after procedure
Maintains scope cleaning equipment and accessories
Maintains stock of supplies in procedure room during, between, and after procedures, and facilitates efficient turn-over of rooms to maintain room schedule
May assist with transportation of patients to ancillary departments or inpatient units as directed by licensed staff
Must be able to perform the professional, clinical and/or technical competencies of the assigned unit or department
Will maintain and learn new competencies as new platforms and therapies are added (to include, but not limited, to ERCP’s, Advanced EUS, EMR, ESD, Cryotherapy, etc.)
Performs manual cleaning and high level disinfection of scopes
Will attend Train the Trainer HLD course provided by IPAC yearly

Fulltime

New

Product Support Specialist

Reporting directly into the Senior Manager, Support Services, you’ll be responsi...

Location

United Kingdom , London

Salary:

Not provided

Multiverse

Expiration Date

Until further notice

Requirements

Proven 2+ years experience with at least 1 year experience in a tech specialist role in customer support, client service, or helpdesk — ideally within education, training, or a tech-enabled environment
Strong background in client communication, with the ability to build trust and manage expectations effectively
Excellent written communication—fluent in Plain English, with the ability to explain complex or sensitive topics clearly
Strong interest in technology enabled products
Strong reading comprehension and problem-solving skills
Experience managing high ticket volumes while maintaining service standards
Confidence and professionalism when handling complaints, escalations, and stakeholder interactions
A proactive mindset and a passion for continuous improvement
Ability to thrive in a fast-changing environment with frequent product updates and evolving team responsibilities
A team player who can influence others positively and help raise the bar for support quality

Job Responsibility

Respond to support tickets via Intercom with clarity, empathy, and urgency—supporting apprentices, employers, and internal teams
Problem Solving & Troubleshooting: Confidently investigate user-reported issues by impersonating users, replicating scenarios, and following structured troubleshooting guides
Technical Ticket Writing: Accurately document findings and next steps in clear, well-structured technical tickets in line with internal guidelines
Build trust and maintain strong communication with customers, handling sensitive or escalated issues with professionalism
Demonstrate strong comprehension skills—accurately read, interpret, and respond to complex or unclear requests
Handle complaints and challenging conversations with care, aiming for effective and fair resolution
Manage and prioritise a high volume of tickets, balancing efficiency with accuracy and tone
Confidently push back on stakeholders when necessary, with a clear, respectful approach
Act as a role model in the team—setting a standard for tone of voice, responsiveness, accountability, and support quality
Become a product expert, deepening your understanding of all features and use cases and keep up to date with product releases and adjust support approaches accordingly

What we offer

Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Fulltime

Tech Specialist 1

M.C. Dean, Inc

Location:
United States , Tysons

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

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Looking for more opportunities? Search for other job offers that match your skills and interests.

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January 10, 2026