Tech, Service - Valley Irrig Job at GROWMARK FS, LLC (Havana)

Job Description

Responsible for the effective repair of irrigation machinery and components at high levels of quality.

Job Responsibility

Performs in-field irrigation diagnostics and repairs as required
Serves as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction
Diagnoses, inspects, reconditions, repairs, assembles, and services equipment as assigned by the supervisor
Documents machine information and repairs completed on work order, including parts and fluids used
Maintains a clean work area, as well as care for all shop tools, machines, and equipment
Identifies and communicates solutions for customer service opportunities in the dealership's area of responsibility
Maintains technical and product knowledge on all systems sold within the store
Follows all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook
Conducts self in the presence of customers and community so as to present a professional image
Proactively seeks and participates in available company-sponsored training, in an effort to develop and advance knowledge base and skillset
Maintains a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
Ability to perform basic computer functions including Microsoft Office products, internet searches and ability to complete all necessary online work order requirements
Maintain, clean and organize assigned service vehicle as well as assist warehouse manager by cleaning and organizing inventory on an as needed basis
Performs all other duties as assigned by management in a professional and efficient manner

Requirements

High school diploma or equivalent
1-2 years or more of related work experience to demonstrate knowledge of inventory control and organization skills
Mechanical and electrical skills
Valid driver's license and satisfactory driving record
Valid CDL (Commercial Driver's License) preferred
Ability to assemble and perform maintenance functions on equipment
Ability to lift at least 60 pounds frequently
Frequently exposed to extreme weather conditions and noisy conditions
May occasionally be exposed to dust, fumes, chemicals, and electrical hazards with appropriate safety measures
May occasionally be required to work at varying heights
Must be able to travel independently and overnight
Demonstrated essential abilities business knowledge, collaboration, communication, customer focus, decision making and skill development
Knowledge of center pivot irrigation systems, electrical service equipment, pump panels and motors, control circuitry, single & 3 phase power, 120/240, 277/480 volt systems
Prior experience servicing pivot irrigation systems
Knowledge in the use of test equipment, volt/ohm meters, wire/fault finders
Ability and willingness to participate in required training that may include education on GROWMARK's policies and procedures and additional training as it relates to the requirements of the position

Nice to have

Valid CDL (Commercial Driver's License)
Prior experience servicing pivot irrigation systems
Knowledge in the use of test equipment, volt/ohm meters, wire/fault finders

What we offer

Fully funded pension
Medical insurance
Dental insurance
Vision insurance
Life insurance
Supplemental plans (accident, critical illness, disability, hospital indemnity, identity theft protection)
Paid time off (PTO)
Paid holidays
Parental leave
401(k) plan with company matching
Free Employee Assistance Program (EAP)
HSA & Employer Contributions
Disability
Identity Protection

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Tech, Service - Valley Irrig

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