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We’re supporting a global enterprise undergoing a major transformation across technology operations and resilience. We are looking for a senior consultant-level specialist to identify and drive AI-enabled operational resilience use cases across critical technology functions. This is not a hands-on AI engineering role. The focus is on spotting where AI and automation can improve resilience outcomes, defining the use cases, and working with the right teams to deliver them.
Job Responsibility:
Identify and prioritise AI and automation opportunities across operational resilience
Translate resilience challenges into clear use cases, requirements, and success measures
Partner with architecture, platform, data, and governance teams to drive delivery
Track benefits, adoption, and measurable business outcomes
Produce governance artefacts, assurance documentation, and leadership updates
Engage senior stakeholders across technology, risk, and resilience functions
Requirements:
Strong experience in operational resilience, technology resilience, or enterprise transformation
Experience delivering AI, automation, or AIOps use cases in large enterprise environments
Strong stakeholder management across technology, governance, and risk functions
Understanding of critical services, incident management, and resilience frameworks
Experience in financial services or regulated environments is highly desirable