Tech Operations Lead, Citi

Tech Operations Lead

Citi

Location:
Israel, Tel Aviv

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This position will be part of the Citi Global Innovation Labs within the CTO organization focused on delivering cutting edge solutions across Citi's businesses globally. The Tech Operations lead will drive the end-to-end day to day operations activities for the site in Tel-Aviv, including making sure the site is managed in alignment with Citi Standards, engaging with all relevant stakeholders within Citi and externally and making sure all employees operational needs are covered.

Job Responsibility:

Lead business operations processes for the organization
Implement best practices to improve efficiency
Track business results and organizational matrixes
Perform cost-benefit analyses
Monitor organizational KPIs
Execute and oversee all operations processes, reporting and measurements
Communicate status, issues, and risks to stakeholders
Execute day-to-day activities and routines required to run the site
Monitor daily operations and address potential issues
Ensure all systems, processes and reporting operate smoothly
Maximize the efficiency of all business procedures
Oversee the Employee engagement plan
Act as engagement ambassador for the global engagement plan
Responsible for operations projects, reports and tasks
Work with key stakeholders in business and technology to build and manage relationships
Work with Finance, Business execution and HR to execute operational processes

Requirements:

Academic degree in BA
5+ years of experience
3+ years of operations/Chief-of-Staff experience
Demonstrated experience in operations management in the financial sector
Demonstrated experience in site operations management
Excellent written and oral communication and interpersonal skills
Strong attention to details
Superior Planning & Organization skills
Excellent Workflow and Process Management skills/experience
Strong ability to influence without authority
Team player

Nice to have:

Recognizes the challenge of communication with remote team members and takes action to overcompensate

Additional Information:

Job Posted:
September 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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