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Tech Operations Engineer

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ElevenLabs

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Location:
United States , New York

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We’re looking for our first North American hire for Tech Operations, you will work alongside our existing UK based Tech Operations team to help ElevenLabs scale globally, as the technical point of contact for the region. This is a technical, hands-on role in which you will be able to shape the direction of ElevenLabs Tech Operations as we rapidly scale. You will work on everything from automating IT processes to managing the technical build out of our new offices.

Job Responsibility:

  • Work alongside our existing UK based Tech Operations team to help ElevenLabs scale globally, as the technical point of contact for the region
  • Shape the direction of ElevenLabs Tech Operations as we rapidly scale
  • Work on everything from automating IT processes to managing the technical build out of our new offices

Requirements:

  • Automation first mindset with experience managing configuration at scale for macOS
  • Experience in Technical Operations, DevOps-adjacent, or IT Engineering roles
  • Expertise with Mobile Device Management tooling (e.g Jamf, Kandji, Fleet)
  • Experience with SAML, SCIM and OIDC and Identity Access Management (Okta, Google Workspace)
  • Scripting skills (Python, Bash or similar) with a proven track record of automating compliance checks, device configurations, and other IT security tasks
  • Experience managing office network equipment (e.g Cisco Meraki, Ubiquiti)
  • Proven ability to maintain compliance with SOC2 / ISO27001 (or similar) standards
  • Friendly, end-user focussed attitude

Nice to have:

  • Open source contributions (e.g a tool you built to automate something)
  • Prior experience in a high growth / startup environment
  • Deep understanding of endpoint security standards (NIST/CIS)
  • Can commute to our (new) New York office
  • Knowledge of osquery
  • Terraform (or other infrastructure as code) experience
  • Strong hands-on experience with VPNs, firewalls, and secure network environments, with knowledge of modern security practices such as Zero Trust networking
What we offer:
  • Innovative culture
  • Growth paths
  • Learning & development: annual discretionary stipend
  • Social travel: annual discretionary stipend to meet up with colleagues
  • Annual company offsite
  • Co-working: monthly co-working stipend

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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