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Tech Manager

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Location:
Canada , Toronto

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

130200.00 USD / Year
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Job Description:

Tech Manager Toronto, ON - Onsite

Requirements:

  • Total Experience: 6-8 years
  • Provide architectural guidance, review HLDLLD, and ensure adherence to TCS and client standards
  • Drive solutioning, technical design decisions, and adoption of TCS accelerators (MasterCraft, Ignio, Jile)
  • Evaluate tools and frameworks to optimize delivery and scalability
  • Lead, mentor, and upskill cross functional offshore onsite teams
  • Manage KRAs, career development, performance inputs, and competency building through TCS platforms (iEvolve, Xplore)
  • Oversee onboarding offboarding, project tagging (WON), and resource forecasting
  • Delivery Governance Own SDLC delivery using Agile DevOps and ensure compliance with TCS QMS, CQUAD metrics, and audit requirements
  • Manage release planning, sprint execution, defect governance, and documentation
  • Track effort, productivity, risks, dependencies, and delivery metrics
  • Client Stakeholder Management Act as primary technical contact for client product owners, architects, and SMEs
  • Translate business needs into actionable tasks for offshore teams
  • Provide structured status reporting, RAID management, escalation handling, and coordination across multivendor environments
  • Operational Excellence Oversee deployments, incident problem management, and RCA preparation
  • Ensure SLA adherence, ticket hygiene, and stable operations
  • Identify automation and optimization opportunities to reduce manual effort
  • Strategic Contribution Support account roadmap, modernization initiatives, and digital transformation programs
  • Contribute to presales, RFPRFI responses, and estimation efforts
  • Promote innovation through TCS frameworks (PACE, Cloud AI initiatives)
  • 8-12 years IT experience with strong technical delivery background
  • Expertise in cloud (AWS Azure GCP), APIs integration, data platforms, and DevOps
  • Strong understanding of Agile, CICD, and enterprise governance processes
  • Excellent communication, leadership, stakeholder management, and problem-solving ability
  • Experience in BFSI or large enterprise accounts
  • Certifications Cloud (AWS Azure GCP), Scrum Master SAFe, ITIL, PMP Prince
  • Key Attributes Delivery focused, detail oriented, and process driven
  • Strong leadership in onsite offshore execution
  • Proactive mindset with ability to drive continuous improvement and innovation

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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