Tech Lead, Trust & Safety Job at Supercell (Helsinki)

Trust & Safety Operations Analyst

At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, use...

Location

United States , San Francisco

Salary:

189000.00 - 280000.00 USD / Year

OpenAI

Expiration Date

Until further notice

Requirements

5+ years of experience in one or more of: trust & safety, fraud prevention, scam investigation, privacy/legal operations, compliance, or other risk/integrity domains ideally in a global or high-growth tech environment
Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact
Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks
Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes
Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence
Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts
Thrive in ambiguous, high-autonomy environments and balance speed with diligence
Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact

Job Responsibility

Handle and resolve high-priority cases in your area of specialization (scaled content enforcement, fraud/scams, privacy/regulatory, or emerging risks)
Perform in-depth risk evaluations and investigations using internal tools, product signals, and third-party data
Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation
Partner with cross-functional teams to design and implement world-class operational workflows, decision trees, and automation strategies
Build feedback loops from casework to inform product, engineering, and policy improvements
Develop and maintain playbooks, SOPs, macros, and knowledge resources for internal teams and vendors
Lead or contribute to cross-functional projects, from zero-to-one process builds to global operational scale-ups
Monitor operational health through case quality audits, SLA adherence, escalation accuracy, and user satisfaction metrics
Train and support vendor teams, ensuring consistent quality and alignment with OpenAI’s trust and safety standards

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible

Fulltime

Distribution Policy Lead

Patreon is looking for a Distribution Policy Lead to support our mission of prov...

Location

United States , San Francisco, New York

Salary:

154000.00 - 258000.00 USD / Year

Patreon

Expiration Date

Until further notice

Requirements

5+ years of experience in distribution, ranking, recommendation, or content policy, trust & safety, or legal roles at a tech or social media company
Strategic thinker
Excellent communicator
Cross-functional leader
Data-informed
Mission-aligned
Adaptable

Job Responsibility

Develop distribution policies that complement our editorial strategy and support creativity and expression while addressing content policy risks associated with user-generated content
Look over the horizon for emerging trends, legal frameworks, and industry best practices to ensure our policies remain state-of-the-art
Partner with Product, Marketing, Partnerships, Operations, Engineering, and Design teams to ensure distribution policies are operationally feasible, user-friendly, and scalable
Get under the hood to understand how our algorithms function and their expected outcomes
Own the policy perspective in escalations involving sensitive content
Work with partners to evaluate and refine appeal mechanisms
Develop educational resources to help creators and fans understand our distribution policies and how they’re applied
Represent Patreon externally, collaborating with industry groups, regulators, and partners
Use insights from genre labeling, enforcement metrics, user feedback, and external benchmarks to continuously improve distribution effectiveness
Drive A/B testing and other experiments to measure the impact of policy updates

What we offer

Equity plans
Healthcare
Flexible time off
Company holidays and recharge days
Commuter benefits
Lifestyle stipends
Learning and development stipends
Patronage
Parental leave
401k plan with matching

Fulltime

Regulatory Operations Analyst

At OpenAI, our User Operations team safeguards our products and users from legal...

Location

Ireland , Dublin

Salary:

Not provided

OpenAI

Expiration Date

Until further notice

Requirements

5+ years of experience in legal operations, regulatory compliance, or trust & safety especially in a global or high-growth tech environment
Deeply familiar with regulatory frameworks such as GDPR, CCPA, DMCA, EU AI Act, DSA/OSA
Have partnered with in-house counsel, DPOs, or external regulators on audits or escalations
Understand tiered support structures and have worked with vendor operations at scale
Bring a structured, systems-first mindset to operational governance and risk evaluation
Communicate clearly, empathetically, and effectively especially in writing responses to sensitive issues
Operate well in ambiguity and can manage multiple priorities simultaneously with speed and precision
Thrive in high-autonomy environments and hold a high bar for ownership and integrity

Job Responsibility

Handle and resolve complex user issues involving: Trust & Safety incidents
Regulatory, audit, or compliance inquiries and complaints
Intellectual property matters (e.g., copyright takedowns, ownership disputes)
AI governance and regulatory frameworks (e.g., EU AI Act, DSA/OSA)
Perform risk evaluations and investigations using internal tools, documentation, and third-party data
Act as incident manager for highly sensitive reviews requiring nuanced interpretation of legal and regulatory standards
Interface directly with Legal, Privacy, Product, and Support teams to coordinate escalations and resolution paths
Partner with Legal, Privacy, Policy, and Ops to implement world-class operational workflows for compliance and risk
Build and maintain tooling, escalation decision trees, playbooks, and knowledge articles
Contribute to vendor training and governance models, especially during transitions and ramp-up phases

Fulltime

Publisher Content Reviewer

As a Publisher Content Reviewer on the Publisher Operations team in our Tel Aviv...

Location

Israel , Tel Aviv

Salary:

Not provided

Taboola

Expiration Date

Until further notice

Requirements

3+ years of experience in content operations, trust & safety, or policy-driven environments
Ability to own, optimize, and drive large-scale departmental processes
Skill in making quick, fact-based decisions within policy “grey areas.”
Proven ability to lead and execute complex, cross-functional initiatives
Strong focus on process management, efficiency, and ensuring Business Continuity
High Attention to Detail
Cross-Functional Communication: Excellent verbal and written skills for aligning diverse stakeholders (business, Legal, Finance, Product)
Ability to work independently, prioritize high volumes of work, and meet strict SLAs
Willingness to work in a fast-paced environment and handle sensitive content while embracing constant change

Job Responsibility

Own and continuously optimize the Publisher Content Review processes for efficiency and scalability
Serve as the domain owner ensuring alignment between content review and business goals
Manage pre-review and First Day of Revenue (FDOR) queues, maintaining SLAs for quality and timeliness
Act as the primary liaison with cross-functional teams and handle complex escalations
Lead and facilitate training sessions on content policies and workflows for internal teams
Maintain the official knowledge base and process documentation for the global review function

What we offer

Competitive benefits supporting your physical, mental, and financial health
Hybrid work schedule with 3 days in-office with an option to come in more often if desired

Manager, Protection Scientist Engineer, Intelligence and Investigations

Protection Science Engineering is an interdisciplinary role mixing data science,...

Location

United States , San Francisco

Salary:

288000.00 - 425000.00 USD / Year

OpenAI

Expiration Date

Until further notice

Requirements

At least two years of experience managing or tech leading teams that fight threats at a tech company and/or government organization
Deep experience with technical analysis and harm detection, especially using SQL and Python
Experience in trust and safety and/or have worked closely with policy, enforcement, and engineering teams. An investigative mindset is key
Experience with basic data engineering, such as building core tables or writing data pipelines in production, and with machine learning principles and execution. Basic software development skills are a plus as this role writes productionised code
Experience scaling and automating processes, especially with language models

Job Responsibility

Lead, manage, and support an interdisciplinary and technical team across US timezones, working with them to chart longer term strategies
Leverage your expertise in designing, launching, and improving systems of defense to mentor the team and develop both technical and organisational solutions
Identify and create opportunities to enhance and make more efficient the team’s core work through understanding both cross-functional and technical challenges
Review, and at times design and participate in, the implementation of abuse detection, review, and enforcement for new product launches and major harms
Work with Product, Policy, Ops, and Investigative teams to understand key risks and how to address them, and with Engineering teams to ensure we have sufficient data and scaled tooling
Communicate the work of the team, at times externally, and coordinate with cross-functional partners to scope and prioritize work across abuse response

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible

Fulltime

Product Manager, Rides Safety

We are seeking a highly motivated and experienced Product Manager to join our Ri...

Location

Estonia , Tallinn

Salary:

Not provided

Bolt

Expiration Date

Until further notice

Requirements

3+ years of experience in product development or a related field, ideally within tech or mobility
Comfortable building products in fast-paced, agile environments
Strong analytical depth, using data, risk metrics, and user insights to drive decisions
Clear and confident communication, guiding cross-functional teams and navigating sensitive or high-pressure situations
Proficient with modern product and data tools (JIRA, Confluence, ProductBoard, SQL, Excel, Tableau)
Passionate about mobility and user safety, with a solid understanding of driver and rider needs and the broader risk landscape
Organised, detail-driven, and proactive, able to balance multiple priorities while steadily pushing forward on complex safety challenges

Job Responsibility

Define and own the long-term safety product vision and roadmap, ensuring alignment with business priorities, regulatory requirements, and user safety needs
Lead continuous discovery and analysis of safety risks, user behaviours, and market trends to inform product decisions and strengthen platform safety
Drive cross-functional delivery of safety features by collaborating closely with Engineering, Design, Legal, Public Policy, and Data teams from concept to launch
Use quantitative and qualitative insights to prioritise safety initiatives, set measurable success metrics, and guide key trade-off decisions across the portfolio
Optimise global safety solutions by tailoring configurations for local market needs while maintaining centralised standards, governance, and scalability
Monitor and improve safety feature performance post-launch, creating clear documentation and driving ongoing enhancements to minimise risk and elevate user trust

What we offer

Accelerate your professional growth with unique career opportunities
Enjoy a rewarding salary and stock options
Take care of your physical and mental health with wellness perks
Celebrate 5 years at Bolt with a 1-month paid sabbatical
Connect with colleagues at annual company events and smaller team gatherings
Balance flexibility and in-person collaboration with our hybrid model

Fulltime

Quality Engineering Manager

Join us in building the future of finance. Our mission is to democratize finance...

Location

United States , Menlo Park

Salary:

187000.00 - 220000.00 USD / Year

Robinhood

Expiration Date

Until further notice

Requirements

Experience managing quality engineering teams, including automation engineers and distributed team members
Strong technical background in test frameworks and tools (e.g., Selenium, Appium) and hands-on testing of consumer-facing products
Proven ability to build scalable quality engineering strategies using data-driven decision-making
A record of coaching engineers to achieve career growth and high performance
Excellent communication skills to influence and align with stakeholders across functions
Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

Job Responsibility

Partner with Engineering, Product, and Design teams to define quality strategies and lead cross-functional initiatives.
Establish test automation best practices and drive their adoption across the organization.
Drive operational excellence through release health dashboards, post-release monitoring, and continuous feedback loops with engineering and SRE partners.
Architect scalable quality platforms (automation, CI/CD, smoke tests, contract tests) aligned with product and platform roadmaps.
Deliver impactful solutions that improve test coverage, release confidence, and product stability.
Hire and grow a diverse team of quality engineers through inclusive recruiting and strong mentorship.
Guide the team with technical direction and thoughtful planning to ensure high-quality product delivery.

What we offer

Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more
Exceptional office experience with catered meals, events, and comfortable workspaces

Fulltime

Quality Engineering Manager

Join us in building the future of finance. Our mission is to democratize finance...

Location

United States , Menlo Park

Salary:

187000.00 - 220000.00 USD / Year

Robinhood

Expiration Date

Until further notice

Requirements

Experience managing quality engineering teams, including automation engineers and distributed team members
Strong technical background in test frameworks and tools (e.g., Selenium, Appium) and hands-on testing of consumer-facing products
Proven ability to build scalable quality engineering strategies using data-driven decision-making
A record of coaching engineers to achieve career growth and high performance
Excellent communication skills to influence and align with stakeholders across functions
Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

Job Responsibility

Partner with Engineering, Product, and Design teams to define quality strategies and lead cross-functional initiatives.
Establish test automation best practices and drive their adoption across the organization.
Drive operational excellence through release health dashboards, post-release monitoring, and continuous feedback loops with engineering and SRE partners.
Architect scalable quality platforms (automation, CI/CD, smoke tests, contract tests) aligned with product and platform roadmaps.
Deliver impactful solutions that improve test coverage, release confidence, and product stability.
Hire and grow a diverse team of quality engineers through inclusive recruiting and strong mentorship.
Guide the team with technical direction and thoughtful planning to ensure high-quality product delivery.

What we offer

Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
100% paid health insurance for employees with 90% coverage for dependents
Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
Employer-paid life & disability insurance, fertility benefits, and mental health benefits
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
Exceptional office experience with catered meals, events, and comfortable workspaces

Fulltime

Tech Lead, Trust & Safety

Supercell

Location:
Finland; United Kingdom , Helsinki ▼
London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Tech Lead, Trust & Safety

Supercell

Location:Finland; United Kingdom , Helsinki ▼London

Category:IT - Software Development

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 04, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
January 04, 2026