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Tech Lead, Trust & Safety

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Supercell

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Location:
Finland; United Kingdom , Helsinki ▼

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for experienced Tech Lead to join our Player Care team at Supercell. Our team develops systems, tools, platforms, and services for our Trust & Safety and game teams ranging from LLM-powered chatbots and automation tools to real-time content filtering systems and large-scale data pipelines processing billions of game events daily. A key part of this role is leading and managing an external development team. You will take technical ownership of the architecture behind our Trust & Safety systems and guide the work of external developers, both in-house and remote, ensuring that our systems are reliable, scalable, and meet the needs of our players and support agents.

Job Responsibility:

  • Lead and manage external developers working both in-house and remotely, leading by example
  • Provide technical guidance and mentorship to the engineering team
  • Design, implement, and maintain scalable, highly available, and secure systems written in various programming languages
  • Plan, execute, and oversee projects aimed at improving technologies and processes that enhance the experiences of both players and support agents
  • Oversee cloud platform operations, ensuring the performance and reliability of Trust & Safety systems
  • Participate in a rotating on-call duty to provide 24/7 support for critical systems

Requirements:

  • Background in designing, developing, operating, and maintaining production systems
  • Proven experience in leading software development projects and managing engineering teams
  • Excellent programming skills with at least 5 years of experience in server-side development in NodeJS, Go, Python, or Java
  • Familiarity with modern AI technologies and LLM-powered systems
  • Ability to convey complex technical concepts to non-technical stakeholders
  • Ability to manage priorities and tight deadlines with incomplete data
  • Ability to think clearly under pressure
  • Extensive experience with cloud computing platforms, preferably AWS
  • Enthusiasm for games
What we offer:

Relocation support for you and your family

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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