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Tech Lead Manager, Billing and Insights

United States, San Francisco 250000.00 - 300000.00 USD / Year · Job Posted February 04, 2026
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Job Description

Lead the Billing and Insights charter that underpins Glean’s consumption-based pricing and product analytics. Provide expert technical direction and thoughtful coaching to a passionate team of engineers. Own the end-to-end stack that makes our AI products metered, billable, and explainable—from logging and usage pipelines to billing dashboards and product insights. Partner closely with Product, Finance, Data, and Go-To-Market to ensure every AI feature we ship is accurately metered, transparently billed, margin-positive, and easy for customers to understand.

Job Responsibility

  • Build a high-performing team with an inclusive and positive team culture
  • Provide technical leadership and vision in a widely scoped engineering team
  • Drive the development of the product and platform in a fast-paced environment
  • Coach and mentor engineers at different levels to achieve their career goals
  • Champion best practices in software development, quality assurance, and project management to drive operational excellence
  • Drive the evolution of our consumption / Flex pricing infrastructure and insights experiences in a fast-paced environment
  • Partner with Finance, Pricing, RevOps, and Product to translate pricing and reporting needs into robust technical architecture and workflows

Requirements

  • 8+ years of engineering with 2+ years of engineering management experience
  • Meaningful experience with billing, payments, pricing, or other revenue-critical systems (usage-based or subscription)
  • or you have built similarly high-integrity, auditable systems
  • Proficiency in recruiting, organizing, and motivating teams
  • Passionate about helping people grow in their careers and people management
  • An owner mindset and passionate about being in a product-focused environment where everyone cares deeply about customer impact
  • Expertise in Golang, Java, Typescript, SQL, GCP / AWS are highly desirable

What we offer

  • Medical, Vision, and Dental coverage
  • generous time-off policy
  • opportunity to contribute to your 401k plan
  • home office improvement stipend
  • annual education and wellness stipends
  • regular company events
  • healthy lunches daily

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