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Lead the Billing and Insights charter that underpins Glean’s consumption-based pricing and product analytics. Provide expert technical direction and thoughtful coaching to a passionate team of engineers. Own the end-to-end stack that makes our AI products metered, billable, and explainable—from logging and usage pipelines to billing dashboards and product insights. Partner closely with Product, Finance, Data, and Go-To-Market to ensure every AI feature we ship is accurately metered, transparently billed, margin-positive, and easy for customers to understand.
Job Responsibility:
Build a high-performing team with an inclusive and positive team culture
Provide technical leadership and vision in a widely scoped engineering team
Drive the development of the product and platform in a fast-paced environment
Coach and mentor engineers at different levels to achieve their career goals
Champion best practices in software development, quality assurance, and project management to drive operational excellence
Drive the evolution of our consumption / Flex pricing infrastructure and insights experiences in a fast-paced environment
Partner with Finance, Pricing, RevOps, and Product to translate pricing and reporting needs into robust technical architecture and workflows
Requirements:
8+ years of engineering with 2+ years of engineering management experience
Meaningful experience with billing, payments, pricing, or other revenue-critical systems (usage-based or subscription)
or you have built similarly high-integrity, auditable systems
Proficiency in recruiting, organizing, and motivating teams
Passionate about helping people grow in their careers and people management
An owner mindset and passionate about being in a product-focused environment where everyone cares deeply about customer impact
Expertise in Golang, Java, Typescript, SQL, GCP / AWS are highly desirable