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We’re hiring a hands‑on Tech Enablement Designer who will sit close to Tech teams, understand how work really happens, and help them adopt the enablement, tools, and practices. This is a builder role focused on change and adoption - you’ll make it easier for engineers, PMs, and PX to adopt and improve ways of working, learn new skills and move through the change effectively.
Job Responsibility:
Focus on helping Tech teams move from 'this is the new way we want to work' to 'this is how we do it at Adyen'
Partner with Tech enablement and Tech teams to understand how work is currently done
Turn enablement and expectations into clear, practical support for day‑to‑day use, launching different types of interventions
Plan and run change and adoption activities tailored to Tech
Set up and support peer‑to‑peer formats where teams share how they’ve adopted a new enablement or tool in practice
Run small adoption experiments
Use AI as a thought partner in your own work
Design and support upskilling interventions with Tech enablement
Shape future enablement and upskilling topics based on what teams actually need and run discovery work on a constant basis
Requirements:
Experience helping Tech teams (Engineering, Product, PX) adopt new tools, practices, or ways of working – for example through internal enablement, change management, coaching, or learning design close to the work
Experience turning 'this is what we want to do' into clear, practical support: guides, templates, learning paths, FAQs, short explainers, or similar that fit into existing tools and routines
Hands‑on experience planning and running change and adoption activities (e.g. small group sessions, async explainers, pilots, or 'first‑time use' support) rather than only large training events
Comfortable using AI as a thought partner – to explore options, analyse feedback, create and refine interventions, and generate concrete examples or use cases
Ability to design and support upskilling interventions (e.g. learning sprints, targeted sessions, AI‑focused practice labs) that are simple, focused, and tied to real work and adoption
Strong written and verbal communication skills: you can explain changes in simple language, adapt the message to different Tech audiences, and handle questions and pushback
Used to working in an experiment‑driven way: you test different approaches, watch what teams actually use, and iterate based on feedback and simple adoption signals