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At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Job Responsibility:
Keep Esenyurt Technology Center up and running 7/24 basis
Ensure the 7/24 continuity of Esenyurt Technology Center operation
Conclude internal and external customer requests in a timely and complete manner within the framework of roles and responsibilities
Operate Esenyurt Technology Center in an energy efficient and sustainable manner
To apply Technical Infrastructure Maintenance and Operations Processes and defined actions via operation maintenance Subcontractor according to SLA KPIs. (L2 level operation)
To apply layout allocations for Network/IT Equipment at Technology Center
To make a periodical system checks and test of all infrastructure equipment, support independent audits
To fulfil commissioning and integration of new energy systems and cooling equipment.
To update & report electrical infrastructure layouts and drawings of Technology Center
To warn and inform planning team in case of any capacity shortage and performance degradation at infrastructure equipment in details
To follow up daily status of all infrastructure equipment in relation with Telecom and IT equipment
To prepare weekly progress reports, energy equipment reports.
To assure the quality of installation and works to be as required in the specifications and to be completed on schedule at Technology Center
To operate Technology Center environment without service outage
To communicate closely and frequently with Internal/External Customer periodically at his/her Technology Center
To monitor all alarms from infrastructure systems (7/24 basis)
To take all essential preventive actions before fault occurrence
To apply immediate corrective action in order to restore the system
To supervise trouble shooting to be done by related vendor via MSP
To report weekly performance of each system
To present technical introduction of Esenyurt Technology Centre (English/Turkish)
To provide technical data to tender documents
To support and organize Customer activities after sales
To supervise/accompany potential customer visits (English/Turkish)
To ensure to work safely and in good health, and provide a safe place of work
To work in compliance with health & safety rules and policies, and to identify risks related to the works/job
To prevent/stop any unsafe works or acts
To report all accidents and occupational health problems of own, staff, team members or contractors, to HSE&W department
Requirements:
Electrical/Mechanical Engineer
Good Knowledge and experience on Energy infrastructure and power systems, high-capacity Air Conditioners systems, cabling and layout planning of Technology Center
Customer oriented, result oriented, emphatic, good relationship with customers, customer satisfaction oriented
Team work, innovative, adaptable, Flexible working (night-weekends-7/24 shift)
Min 5 years similar experience
Very Good English (at least Upper intermediate level)
Mainly GSM/IT environment experience
Experience at Telecom Operator or Mission Critical building
Candidate home close to Esenyurt Technology Center
Flexibility
Operational awareness
Solutions driven
Working in a shift 7/24
What we offer:
Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance.
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services