Tech Center Technology Consultant, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
Bulgaria, Sofia

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Tech Center Consultant is responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer's business needs. Build and maintain effective customer relationships to ensure satisfaction. Provide the deepest level of product- and technology-specific expertise to support deal pursuits.

Job Responsibility:

Provide technical support and/or leadership in the creation and delivery of technology solutions
Build and maintain effective customer relationships to ensure satisfaction
Provide product- and technology-specific expertise to support deal pursuits
Provide expert answers to highly complex technical questions about HPE's product portfolio
Analyze complex technical information and communicate it effectively to diverse audiences
Engage in technical discussions with requestors and customers
Acquire, maintain, and grow technical knowledge of HPE technologies and solutions
Understand customer business requirements from a technical perspective and propose and configure solutions
Participate in complex architecture, design, and sizing activities
Deliver output within defined SLAs and ensure proper tracking in the ticketing system
Professionally manage customer expectations and address concerns effectively
Train and coach new colleagues
Share knowledge and experience with peers

Requirements:

Bachelor's degree in engineering or a related technical field, or equivalent IT background
Strong ability to analyze complex technical information and communicate effectively to diverse audiences
1-3 years of experience in the technology industry with a focus on technical selling
Fluent in written and verbal English and Italian
Good knowledge of O365, public AI tools, and basic Windows/Linux administration
Basic understanding of social media, blogging, and related information-sharing technologies
Industry certifications based on knowledge or experience are an advantage

Nice to have:

Knowledge of consultative selling techniques, including active listening, framing, whiteboarding, and storytelling
Basic project management capabilities
Good business and financial acumen

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Inclusive work environment
Career development opportunities

Additional Information:

Job Posted:
November 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Tech Center Technology Consultant