Tech Center Technology Consultant, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
Bulgaria, Sofia

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Tech Center Consultant is responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer's business needs. Build and maintain effective customer relationships to ensure satisfaction. Provide the deepest level of product- and technology-specific expertise to support deal pursuits.

Job Responsibility:

Provide technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer's business needs
Build and maintain effective customer relationships to ensure satisfaction
Provide the deepest level of product- and technology-specific expertise to support deal pursuits
Provide expert answers to highly complex technical questions about HPE's product portfolio
Analyze complex technical information and communicate it effectively to diverse audiences
Engage in technical discussions with requestors and customers
Acquire, maintain, and grow technical knowledge of HPE technologies and solutions
Understand customer business requirements from a technical perspective and use expertise to propose and configure solutions
Participate in complex architecture, design, and sizing activities
Deliver output within defined SLAs and ensure proper tracking in the ticketing system
Professionally manage customer expectations and address concerns effectively
Demonstrate technical competence in communications with customers and partners
Proactively learn about new products, features, and available resources
Take on additional responsibilities as you grow into the role
Share knowledge and experience with peers
Train and coach new colleagues
Carry out administrative activities related to mentioned content of work
Provide technical presales support to HPE Sales and Presales teams, as well as top-selling partners and distributors
Create Hybrid IT solutions using HPE configuration tools
Deliver services via email with a strong customer-oriented approach

Requirements:

Bachelor's degree in engineering or a related technical field, or equivalent IT background
Strong ability to analyze complex technical information and communicate effectively to diverse audiences
1-3 years of experience in the technology industry with a focus on technical selling
Fluent in written and verbal English
Strong analytical skills with the ability to identify and solve problems
Solid technical expertise in assigned area of specialization
Effective written and verbal communication skills
Basic project management capabilities
Good business and financial acumen
Knowledge of consultative selling techniques, including active listening, framing, whiteboarding, and storytelling
Good knowledge of O365, public AI tools, and basic Windows/Linux administration
Basic understanding of social media, blogging, and related information-sharing technologies

Nice to have:

Fluency in Italian will be considered as an advantage
Industry certifications based on knowledge or experience are an advantage

What we offer:

Health & Wellbeing benefits supporting physical, financial and emotional wellbeing
Personal & Professional Development programs
Unconditional Inclusion in the way we work and celebrate individual uniqueness
Comprehensive suite of benefits

Additional Information:

Job Posted:
November 21, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Tech Center Technology Consultant