Tech Center Technology Consultant with German

• Provide expert answers to highly complex technical questions about HPE’s product portfolio
• Analyze complex technical information and communicate it effectively to diverse audiences
• Engage in technical discussions with requestors and customers
• Acquire, maintain, and grow technical knowledge of HPE technologies and solutions
• Understand customer business requirements from a technical perspective and use expertise to propose and configure solutions
• Participate in complex architecture, design, and sizing activities
• Deliver output within defined SLAs and ensure proper tracking in the ticketing system
• Professionally manage customer expectations and address concerns effectively
• Demonstrate technical competence in communications with customers and partners
• Proactively learn about new products, features, and available resources
• Take on additional responsibilities as you grow into the role
• Share knowledge and experience with peers
• Train and coach new colleagues
• Carry out administrative activities related to mentioned content of work
• Provide technical presales support to HPE Sales and Presales teams, as well as top-selling partners and distributors
• Create Hybrid IT solutions using HPE configuration tools
• Deliver services via email with a strong customer-oriented approach

• Bachelor’s degree in engineering or a related technical field, or equivalent IT background
• Strong ability to analyze complex technical information and communicate effectively to diverse audiences
• 2-4 years of experience in the technology industry with a focus on technical selling
• Fluent in written and verbal English
• Fluent in written German language
• Strong analytical skills with the ability to identify and solve problems
• Solid technical expertise in assigned area of specialization
• Effective written and verbal communication skills
• Basic project management capabilities
• Good business and financial acumen
• Knowledge of consultative selling techniques, including active listening, framing, whiteboarding, and storytelling
• Good knowledge of O365, public AI tools, and basic Windows/Linux administration
• Basic understanding of social media, blogging, and related information-sharing technologies
• Industry certifications based on knowledge or experience are an advantage

Industry certifications based on knowledge or experience are an advantage

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