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Tech Arch - Digital Presales Multi-Tech

Brazil, Barueri Employment contract · Job Posted October 02, 2025
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Job Description

Provide technology consulting to external customers and internal project teams; Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs; Create and maintain effective customer relationships; Maintain knowledge of leading edge technologies and industry/market domain knowledge; Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects

Job Responsibility

  • Responsible for delivery of assigned tasks within the delivery cycle of a project
  • Understands a number of the company's technologies in order to provide technical systems management support or deliver part of a detailed technical design which meets customer requirements
  • Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments
  • Works under supervision of technical lead and with customer nominated representatives to accomplish assigned tasks
  • Acts professionally with the company customers
  • Participates as part of a team and maintains good relationships with team members and customers
  • Understands the company's strategy
  • Is aware of knowledge tools and their application
  • Participates in chosen technical community or profession, and regularly attends profession or community of interest events

Requirements

  • 1 - 3 years of technical experience in computer science or related area of study
  • Technical background in presales and service delivery
  • Knowledge of products and technological solutions
  • Intermediate English level
  • Strong communication skills
  • Team player

Nice to have

  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Information Technology (IT) Infrastructure
  • Infrastructure as a Service (IaaS)
  • Long Term Planning
  • Managing Ambiguity
  • Process Improvements
  • Product Services
  • Relationship Building

What we offer

  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion

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