Tech Analyst Job at RED Commerce - The Global SAP Solutions Provider (Warsaw or Poznań)

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

9-12 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Bachelor's/University degree or equivalent experience
Good in WebSphere Application Server support, IBM HTTP Server, Tomcat, Apache HTTP server and Weblogic
Good knowledge of Load Balancer and Firewall
Cloud technology understanding

Job Responsibility

Assist with Middleware Web Hosting support technical guidance and security
Co-ordinate day-to-day operational support and 24x7 out of office support of 2500+ Webhosting instances
Co-ordinate in strategic and customer initiatives to maintain service availability
Co-ordinate in maintaining sector risk and compliance posture
Plan, install, and maintain webhosting products
Interface with outside vendors to co-ordinate software problem resolution and pro-active patching
Perform system performance monitoring and tuning
Participate in capacity planning and products configurations
Provide technical support to systems development and data centre operations personnel
Develop procedures and standards for operations personnel

Fulltime

Infrastructure Senior Tech Analyst

The Infrastructure Senior Technology Analyst is an intermediate level role respo...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
Ability to communicate technical concepts to non-technical audience
Ability to work with virtual and in-person teams, and work under pressure or to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills

Job Responsibility

Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
Drive Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
Provide technical/strategic direction and act as advisor/coach to lower level analysts
Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Responsible for overall operating system applications
Contribute to technical direction and strategic decisions
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy

Fulltime

Infrastructure Senior Tech Analyst

The Infrastructure Technology Lead Analyst is an intermediate level role respons...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvement
Understanding of how specialization within area contributes to the business and of competitors' products and services
Ability to develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
Ability to work with virtual / in-person teams, and work under pressure / to a deadline
Experience in a Financial Services or large complex and/or global environment preferred
Effective written and verbal communication skills
Effective analytic/diagnostic skills
Ability to communicate technical concepts to non-technical audience
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
Provide Root Cause Analysis (RCA) post restoration of service
Design testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasks
Provide technical/strategic direction to team members
Review requirement documents, define hardware requirements and update processes and procedures as necessary
Ensure ongoing compliance with regulatory requirements
Responsible for applications dealing with the overall operating system
Conduct project related research
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy

Fulltime

Lead Analyst - Tech Business Management Office

The Business Senior Analyst is an intermediate-level position responsible for li...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8+ years of relevant hands-on experience in Technology Unit Administration, Business Management, Operational Controls and Governance reporting
Excellent understanding of Expense Management and Reporting processes
Knowledge of business systems and industry standards
Excellent analytic and problem solving skills
Very good knowledge in MS Office suite (Word, Excel, Powerpoint, Outlook) and Collaborative tools like Sharepoint
Experience in developing / working on process workflow automation
Prior knowledge / familiarity with Citi policies around Expense Management processes and Service Centre rules will be an additional advantage
Proven interpersonal skills to develop working relationships
Consistently demonstrate clear and concise written and verbal communication
Demonstrated ability to work under pressure to meet tight deadlines

Job Responsibility

Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
Work as part of the Business Management Office team to accomplish objectives and liaise with relevant internal and external partners / stakeholders as needed to achieve defined goals
Manage Technology Third-Party Supplier liaison, process Supplier invoices and closely track receivables and payables from them, as well as perform monthly accrual of Supplier expenses
Manage Supplier contracts / SOWs, and ensure completion of contract renewals on-time
Coordinate with suppliers on any Regulatory and Labour law-related requirements
Handle the Unit processes related to staff joining/ exit and work on process improvements as required
Analyze and track various budgets and expense reimbursements and proactively alert in case of any potential overshoot
Create and prepare reports, metrics and presentations to support the unit leadership on various unit-level MIS and reporting requirements
Identify potential risks and alert management on the implications to the business unit as well as implement appropriate controls wherever applicable
Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards

Fulltime

Infrastructure Senior Tech Analyst

The CTI Production Operations group provides the single point from which Citi co...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive Governance background
Knowledge of Compliance laws, rules, regulations, risks, and typologies
Risk and governance related experience
Experience in monitoring, executing, and reporting on compliance testing reviews and regulatory issue validation activities
Understanding of rules, laws, and regulations, and specific regulatory requirements impacting financial services
Strong interpersonal skills
Effectiveness in working within a large scale and complex matrix organization
Excellent oral communication and writing skills
Must be a self-starter, flexible, innovative, and adaptive
Highly motivated, strong attention to detail, team oriented, organized

Job Responsibility

Lead and manage review of operational activities, risks, control and monitoring tools implementation, and execution in adherence to company standards/policies and regulatory obligations
Partner and assist the Production Operations Control Managers in their day-to-day operations
Ensure Process compliance to Citi’s policies
Ensure that risks, issues, and dependencies are appropriately identified, categorized, documented, and resolved
Appropriately assess risk through-out the Production Operations org by conducting due diligence activities to meet business requirements and regulatory commitments
Oversee implementation and execution of process governance, review, revise existing policies and/or create new policies and standards that cuts across enterprise-wide adherence
Monitor non-adherence and work on corrective action plans to enable compliance
Oversee and manage Internal Audit, Independent Compliance Risk and Regulatory reviews
Develop Service Improvement Plans
Back up for General Control Programs

Fulltime

Infrastructure Senior Tech Analyst – ORMB System Administrator

As an ORMB (Oracle Revenue Management and Billing - Version 2.9/3.X and above on...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Setting up and maintaining development, test, and production environments for ORMB in Virtual Infrastructure built with RHEL 7/8 OS
Cloning environments between different stages and applying necessary patches and updates
Setting up and overseeing the migration of data between environments
Automating batch jobs using tools like Tivoli Scheduler
Tuning system parameters for ORMB, CCB, and batch instances to optimize performance
Strong understanding of Oracle database, Middleware products used for ORMB deployments in RHEL 7/8 virtual Infrastructure, including flair for performance tuning and troubleshooting
Familiarity with Cloud technologies, virtualized hosts and database infrastructure, DevOps, CI/CD, SRE and other modern practices
Monitoring system performance and troubleshooting technical issues
Identifying and resolving issues related to the ORMB system
Familiarity with Service Level Agreements and ticketing tools for tracking and resolving issues

Job Responsibility

Environment setup, data migration, performance tuning, and security measures
Setup and Maintenance of development, test, and production environments for ORMB
Cloning and Patching environments
Data Migration between environments
Batch Scheduling
Performance Tuning
System Monitoring
Troubleshooting and Problem Solving
Understanding of SLAs and Ticketing Systems
Design and Code Review

Fulltime

Info Security Tech Sr Analyst

Authentication Platforms Level 3 (L3) Operation Support team is responsible for ...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8+ Years in support business and work with System administrators, developers, and analysts with troubleshooting issues
3-5 years of relevant industry experience in one or more of the following: Enterprise Single Sign On (SSO), Authentication and Authorization Products
Identity and Access Management tools and processes
Strong ability to utilize Unix and Linux systems like Red hat Enterprise Linux 8.x/7.x/ 6.x.
Supporting complex, multi-tier, distributed systems - Webservers, App Servers, Network topologies (Demilitarized Zone, Firewall rules etc.) required to support applications utilizing the authentication infrastructure

Job Responsibility

Perform change management and incident management utilizing documented procedures through Service Now (SN) or similar change management tools
Support service recovery procedures
Be the point of contact for the Level 2 Team escalation
Participate in Problem Management processes to identify solutions for recurring problems
Document problem resolutions and publish knowledgebase
Work with vendor support, System administrators / architects on a regular basis and track issues to closure as a Subject Matter Expert
Support maintenance and migrations on the SSO infrastructure

Fulltime

Senior PMO Analyst - Services Tech FPMO

The Applications Development Senior Programmer Analyst is an intermediate level ...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8-13 years of relevant experience
Experience in systems analysis and programming of software applications
Experience in managing and implementing successful projects
Working knowledge of consulting/project management techniques/methods
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Experience with SDLC processes for Iterative/Agile/Waterfall methodologies
Excellent communication skills
Familiarity with PTS and Tableau Reporting dashboards
Advanced skills in MS Excel
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development
Monitor and control all phases of development process and analysis, design, construction, testing, and implementation
Provide user and operational support on applications to business users
Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues
Recommend and develop security measures in post implementation analysis of business usage
Consult with users/clients and other technology groups on issues, recommend advanced programming solutions
Ensure essential procedures are followed and help define operating standards and processes
Serve as advisor or coach to new or lower level analysts
Appropriately assess risk when business decisions are made

Fulltime

Tech Analyst

RED Commerce - The Global SAP Solutions Provider

Location:
Poland , Warsaw or Poznań

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 19, 2026

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RED Commerce - The Global SAP Solutions Provider

Location:Poland , Warsaw or Poznań

Category:IT - Software Development

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 19, 2026

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