Teammate Success Coach Job at Advocate Health Care (Grafton)

Teammate Success Coach

This role provides direct, one-on-one wraparound support to newly hired and exis...

Location

United States , Milwaukee

Salary:

33.05 - 49.60 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Human Resources or related field
Typically requires 2 years of experience in coordinating community or corporate training programs, showing demonstrated success in Workforce Development, Human Resources, public and private entities, schools and/or churches
Demonstrated knowledge of barrier reduction strategies, wraparound services, community resources, and essential skills development
Strong interpersonal and communication skills with the ability to build trust with teammates from diverse backgrounds
Ability to assess needs, identify barriers, and connect teammates to appropriate internal and external supports
Familiarity with crisis response or high-barrier situations and the ability to provide timely resource navigation
Strong organizational and time management skills with the ability to manage an active caseload
Ability to work independently and collaboratively in a supportive, team-focused environment
High proficiency using Microsoft Office Suite, virtual meeting tools, and other technology platforms
Ability to guide teammates in exploring career development options and setting career or employment goals when appropriate

Job Responsibility

Provides one-on-one support to help teammates address personal, financial, transportation, childcare, and other barriers that may impact job success or retention
Maintains consistent contact with an active and rotating caseload, conducting regular coaching sessions both in-person and virtually
Assesses needs and develops individualized support plans focused on stability, essential skills, and wraparound services
Responds to emergent or crisis situations and connects teammates to internal or external resources for timely resolution
Allocates available wraparound and financial support services to help teammates overcome immediate barriers
Maintains accurate and timely case documentation, tracking coaching interactions, supports provided, and progress
Partners with site leaders to identify teammate needs, coordinate support, and remove barriers impacting job stability
Supports onboarding and orientation for teammates entering workforce development programs or upskilling initiatives
Provides teammates with information about internal development opportunities, educational assistance, and work-based learning programs. Supports teammates in exploring career pathways and setting longer-term career or employment goals as appropriate
Assists with workforce development programs, events, and initiatives in collaboration with the Workforce Development team

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions

Fulltime

Teammate Success Coach

This role provides direct, one-on-one wraparound support to newly hired and exis...

Location

United States , Grafton

Salary:

33.05 - 49.60 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Human Resources or related field
Typically requires 2 years of experience in coordinating community or corporate training programs, showing demonstrated success in Workforce Development, Human Resources, public and private entities, schools and/or churches
Demonstrated knowledge of barrier reduction strategies, wraparound services, community resources, and essential skills development
Strong interpersonal and communication skills with the ability to build trust with teammates from diverse backgrounds
Ability to assess needs, identify barriers, and connect teammates to appropriate internal and external supports
Familiarity with crisis response or high-barrier situations and the ability to provide timely resource navigation
Strong organizational and time management skills with the ability to manage an active caseload
Ability to work independently and collaboratively in a supportive, team-focused environment
High proficiency using Microsoft Office Suite, virtual meeting tools, and other technology platforms
Ability to guide teammates in exploring career development options and setting career or employment goals when appropriate

Job Responsibility

Provides one-on-one support to help teammates address personal, financial, transportation, childcare, and other barriers that may impact job success or retention
Maintains consistent contact with an active and rotating caseload, conducting regular coaching sessions both in-person and virtually
Assesses needs and develops individualized support plans focused on stability, essential skills, and wraparound services
Responds to emergent or crisis situations and connects teammates to internal or external resources for timely resolution
Allocates available wraparound and financial support services to help teammates overcome immediate barriers
Maintains accurate and timely case documentation, tracking coaching interactions, supports provided, and progress
Partners with site leaders to identify teammate needs, coordinate support, and remove barriers impacting job stability
Supports onboarding and orientation for teammates entering workforce development programs or upskilling initiatives
Provides teammates with information about internal development opportunities, educational assistance, and work-based learning programs. Supports teammates in exploring career pathways and setting longer-term career or employment goals as appropriate
Assists with workforce development programs, events, and initiatives in collaboration with the Workforce Development team

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance

Fulltime

Senior Customer Success Manager

Luma's mission is to build multimodal AI to expand human imagination and capabil...

Location

United States , New York

Salary:

124000.00 - 155000.00 USD / Year

Luma AI

Expiration Date

Until further notice

Requirements

5–8 years of relevant experience in Customer Success, Account Management, Strategic Accounts, or a closely related client-facing function, with a track record of owning complex, high-value customer relationships
A senior IC who has demonstrably led scoped projects or workstreams with minimal oversight and meaningful cross-functional impact
Capable of informally mentoring and upleveling junior teammates — through coaching, reviewing their work, modeling craft, and pulling them through hard situations
Strong systems thinker: can spot patterns across accounts, design processes that scale, and integrate CS work into the broader product and GTM architecture
Hands-on operator at heart — still motivated to roll up your sleeves and run the work, not just direct it
Exceptional communicator who can navigate executive conversations, hold the room with technical partners, and translate customer feedback into clear, actionable input for Product and Engineering
Comfortable operating with high autonomy in an ambiguous, fast-evolving environment
Strong sense of ownership and judgment — you make the call when the playbook does not exist, and you escalate cleanly when it should

Job Responsibility

Own a portfolio of Luma's enterprise accounts, driving adoption, retention, and expansion with minimal oversight
Build and maintain executive-level relationships within your accounts — operating as a strategic advisor, not just a point of contact
Run the full enterprise CS motion: structured onboarding, success planning, executive business reviews, renewal management, and expansion identification
Lead scoped customer success initiatives end-to-end — executive business review programs, customer health frameworks, onboarding journeys for new customer segments, technical enablement programs
Informally mentor and coach CSMs through account reviews, customer escalations, and day-to-day craft — modeling what great looks like without formal management accountability
Serve as a senior voice of the customer to Product, Engineering, Research, and GTM leadership — synthesizing patterns across accounts into clear, prioritized input that influences roadmap and strategy
Diagnose and resolve complex, ambiguous customer problems where no established playbook exists — and codify the resulting solutions into repeatable practices for the team
Define and refine core CS processes — account segmentation, success planning, QBRs, renewals, escalation paths — as the function scales
Partner cross-functionally with Sales, FDC, Solutions, Product, and Engineering to integrate CS work into Luma's broader GTM motion
Run point on high-stakes customer escalations and executive-level relationships, including technical deep dives and strategic alignment conversations

Fulltime

Production Supervisor

We are seeking an expert Production Supervisor to join our Thetford Plant within...

Location

United Kingdom , Thetford

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Experienced production supervisor within a highly regulated environment
Highly effective people management skills - experience of leading staff at all levels along with cross functional teams
Experience of structured problem-solving tools and lean six-sigma methods
Experience in implementing lean manufacturing initiatives
Strong computer literacy & proficient in the use of MS Office tools
Experience of working shift- nights and weekends
Must be a natural teammate, able to develop strong working relationships with the rest of the management team
Understand how the Production function adds customer value to a business and supports the achievement of the site's goals
Ability to lead, motivate and train supervisors, line leaders and general operators
Ability to communicate effectively with site management, production, engineering and quality personnel

Job Responsibility

Ensure all activities are carried out to appropriate GMP and EHS standards and Legislation
Promote a positive safety and quality culture in the company and coach employees on EHS and quality practices
Ensure all areas of responsibility are GMP compliant, housekeeping standards are always maintained
Perform Quality, EHS, people formal investigations
Create and change process and procedures as required to improve our manufacturing areas/process/product
Use Trackwise tool to document investigations and improvements
Ensure that all products are produced to the required specification
Overall responsibility for Shift performance and opportunities for improvement
Complete accurate shift report and identify actions relating to performance
Co-ordination of training across the department, maintaining accurate records on the department training matrix

What we offer

25 days annual leave + bank holidays
Employee discount scheme
Blue light card
Fantastic internal progression opportunities
Subsided canteen
Westfield healthcare
Up to 8% pension contribution
Employee assistance programme
competitive salary AND a weekly shift allowance

Fulltime

Assistant Salon Leader

If you are looking for an opportunity to @UnleashYourPotential as a Leader and S...

Location

United States , LAS VEGAS

Salary:

Not provided

SmartStyle Hair Salon

Expiration Date

Until further notice

Requirements

You lead by example, with our customer service at your core, and can resolve challenges with professionalism
You know how to bring out the best in others by being the best yourself in training, supporting the salon leader, developing the team, creating a positive work environment, providing guidance on business and technical matters, and always keeping the salon's bottom line in mind
You have a current cosmetology/barber license as required by state/provincial regulations
You can and want to work a flexible schedule, including evenings and weekends
You are tech-savvy and can perform administrative tasks
You need to know how to read, write, and do basic math
You need to be able to travel to mandatory meetings and training sessions, including overnight travel
You need good eyesight to observe a guest’s hair, including close vision, color vision, and the ability to adjust focus
You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs
You must be okay with fragrances and chemicals

Job Responsibility

You’ll be the heartbeat of the salon alongside the Salon Leader, supporting in salon operations and providing leadership and tools for success
Leading by example, you’ll help your Salon Leader and teammates increase their clientele and the business. You will focus on the profitability of the salon and teach stylists the ins and outs of the business
You will set the example as well as provide all hair care services offered by SmartStyle and ensure the highest quality is provided to each guest
You will act as a coach and mentor to bring out the best in salon employees, ensuring there is a positive work environment
You will support the salon lead with recruiting, hiring, training, and handling conflicts and client complaints with ease and professionalism

Fulltime

Market People Partner

The Market People Partner serves as a trusted HR advisor and leader for the NAPA...

Location

United States , Stevens Point

Salary:

89750.00 USD / Year

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High school diploma and 5 years experience implementing HR process in a high growth environment
1+ years proven ability to lead teams and drive results without direct reporting authority
Collaboration skills focused on consultations with NAPA leadership, peers, and business partners to drive operational projects and or programs
Experience supporting multiple locations to drive HR operational success
Strong understanding and delivery of People team components to include talent acquisition, talent planning, onboarding, learning and development, employee engagement, performance management, compensation, and compliance
Intermediate proficiency with Microsoft Office applications – Outlook, Excel, Word, PowerPoint
Familiarity with HRIS systems, reporting and analytics tools
Proven ability to manage complex HR challenges and implement solutions in alignment with business goals
Experience with payroll, compliance, benefits administration and unemployment claims processing
Ability to maintain confidential and sensitive information

Job Responsibility

Proactively consults with NAPA leadership to ensure short and long-term talent needs are fulfilled through effectively implementing talent acquisition, talent planning and employee retention efforts
Partner with Talent Acquisition team to review and monitor staffing needs, and ensure facilities remain staffed to meet priority business needs
Partners with HR Talent Planning COE and Managers to assess current workforce capabilities, identify current readiness and succession gaps, and provides targeted development experiences as needed
Requires ambitious standards in performance management, employee coaching, discipline documentation and other employment documentation from People teammates
Manages employee programs, including new hire onboarding and orientation, manager training, compliance training, skill and process-based learning and development, and offboarding
Leads and supports key employee focused events throughout the year such as performance reviews, leadership meetings, monthly meetings, engagement surveys, safety programs, and benefits enrollment
Conducts data collection, reporting and analysis across teammate lifecycle for informed decision-making such as employee retention reporting to identify turnover trends, root causes, and partnering with leaders to implement targeted engagement and development strategies
Maintains compliance with company, federal, state, and local regulations related to policies, employment, compensation, safety, workers compensation and security
Ensures the accurate processing of payroll for hourly and salaried staff (including payroll deductions, salary adjustments, timesheet reconciliation & time/attendance tracking)
Ensures relevant administrative employee files are maintained, including accurate and up-to-date employee data within the HRIS system

What we offer

Health Insurance: Comprehensive medical, dental, and vision plans
Retirement Plan: 401(k) with company match
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Employee stock purchase plan
Tuition reimbursement
Professional development opportunities
Wellness programs

Fulltime

Market People Partner

The Market People Partner serves as a trusted HR advisor and leader for the NAPA...

Location

United States , Latham

Salary:

100000.00 USD / Year

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High school diploma and 5 years experience implementing HR process in a high growth environment
1+ years proven ability to lead teams and drive results without direct reporting authority
Collaboration skills focused on consultations with NAPA leadership, peers, and business partners to drive operational projects and or programs
Experience supporting multiple locations to drive HR operational success
Strong understanding and delivery of People team components to include talent acquisition, talent planning, onboarding, learning and development, employee engagement, performance management, compensation, and compliance
Intermediate proficiency with Microsoft Office applications – Outlook, Excel, Word, PowerPoint
Familiarity with HRIS systems, reporting and analytics tools
Proven ability to manage complex HR challenges and implement solutions in alignment with business goals
Experience with payroll, compliance, benefits administration and unemployment claims processing
Ability to maintain confidential and sensitive information

Job Responsibility

Proactively consults with NAPA leadership to ensure short and long-term talent needs are fulfilled through effectively implementing talent acquisition, talent planning and employee retention efforts
Partner with Talent Acquisition team to review and monitor staffing needs, and ensure facilities remain staffed to meet priority business needs
Partners with HR Talent Planning COE and Managers to assess current workforce capabilities, identify current readiness and succession gaps, and provides targeted development experiences as needed
Requires ambitious standards in performance management, employee coaching, discipline documentation and other employment documentation from People teammates
Manages employee programs, including new hire onboarding and orientation, manager training, compliance training, skill and process-based learning and development, and offboarding
Leads and supports key employee focused events throughout the year such as performance reviews, leadership meetings, monthly meetings, engagement surveys, safety programs, and benefits enrollment
Conducts data collection, reporting and analysis across teammate lifecycle for informed decision-making such as employee retention reporting to identify turnover trends, root causes, and partnering with leaders to implement targeted engagement and development strategies
Maintains compliance with company, federal, state, and local regulations related to policies, employment, compensation, safety, workers compensation and security
Ensures the accurate processing of payroll for hourly and salaried staff (including payroll deductions, salary adjustments, timesheet reconciliation & time/attendance tracking)
Ensures relevant administrative employee files are maintained. Including accurate and up-to-date employee data within the HRIS system

What we offer

Health Insurance: Comprehensive medical, dental, and vision plans
Retirement Plan: 401(k) with company match
Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs

Fulltime

Customer Service Advisor (Zero Carbon Living)

As a Zero Carbon Living Advisor, your role is to provide consistently outstandin...

Location

United Kingdom , Bristol

Salary:

25950.00 - 26770.00 GBP / Year

Webrecruit

Expiration Date

Until further notice

Requirements

Customer-facing in a service environment
digital experience
problem-solving skills

Job Responsibility

Provide outstanding service to customers across the entire customer lifecycle
resolve customer inbound queries through calls and some emails
understand root cause of customer contact and take ownership for solving queries first time
coach teammates
take ownership for squad success
autonomously manage your day
prepare, attend and actively contribute at squad meetings
identify and implement continuous improvement efforts
promote OVO's products and services
take accountability for your own development

What we offer

34 days holiday
healthcare cash plan or private medical insurance
critical illness cover
life assurance
health assessments
gym membership
gadget, travel and cyber insurance
workplace ISA
will writing services
DNA testing

Fulltime

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Teammate Success Coach

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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Teammate Success Coach

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Customer Service Advisor (Zero Carbon Living)

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