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This role provides direct, one-on-one career coaching and support to teammates, helping them explore career paths, overcome barriers, and connect to growth opportunities within the organization. Additionally, this role works closely with internal departments and external partners to guide teammates through training, upskilling, and career development resources that align with their goals and the organization’s workforce needs.
Job Responsibility:
Provides one-on-one coaching to teammates, supporting career exploration, goal setting, and development planning
Assists teammates in navigating internal training, educational programs, and available resources to support their career goals
Maintains an active coaching caseload, ensuring timely and responsive support for assigned teammates
Collaborates with internal departments and external partners to connect teammates with relevant training, certification, or advancement pathways
Supports onboarding and orientation for teammates entering workforce development programs or upskilling initiatives
Tracks coaching interactions, outcomes, and goals, contributing to data reporting and continuous improvement
Identifies and helps address barriers to career mobility, including connection to wraparound support services as needed
Promotes a culture of growth and opportunity, fostering inclusive support for teammates from diverse backgrounds
Requirements:
Bachelor’s Degree in Human Resources or related field
2 years of experience in coordinating community or corporate training programs, showing demonstrated success in Workforce Development, Human Resources, public and private entities, schools and/or churches
Working knowledge of career development principles, coaching practices, and workforce development resources
Strong interpersonal and communication skills, with the ability to build trust and rapport with individuals from diverse backgrounds
Ability to support teammates in identifying career goals and navigating available training, education, and development pathways
Organizational and time management skills, including the ability to manage a caseload and maintain accurate records
Proficiency in Microsoft Office Suite and related technology tools, with the ability to learn new systems as needed
Problem-solving and critical thinking skills, with the ability to assess needs and connect individuals to appropriate resources
Ability to work both independently and collaboratively, contributing to a supportive and team-oriented coaching environment
Nice to have:
Strong background in workforce development, employee coaching or advising
or social services/community-based work experience
or education/student support/student services experience
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more based on a teammate's job