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We are looking for a motivated, top-notch Teammate Experience Ambassador who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put, we are different, and we aim to be the best. The right candidate will be a natural self-starter with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own.
Job Responsibility
Partners with all ABC Teammates, including ABA therapists, Operations Managers, Clinical Directors and leaders alike to provide ongoing support, coaching and guidance on all things related to Teammate Experience
Responsible for Teammate attraction, engagement and retention
Creates connections with Teammates in an effort to increase communication and understanding on the overall ABC value proposition
Responsible for meeting KPIs related to Teammate retention in their region
Supports and drives Teammate engagement
creating connections with Teammates and leaders, evaluating centers and developing center-level insights
Establishes action plans and is responsible for project managing center-based interventions alongside leadership
Monitors center trends, pulse and interventions and proactively develops broader interventions to increase teammate engagement and retention
Implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures
monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement
Responsible for responding to Teammate-relations inquiries in their territory (e.g. HR investigations, HR concerns, conflict resolution, performance management and team development)
Listens and uses high EQ skills to solve teammate concerns / issues on the spot
Successful in impacting workplace happiness and engagement
Supports in the development and implementation of employee relations strategies and programs designed to minimize and mediate workplace disputes, and to foster a positive and productive work environment
Responsible for the Human Resources Teammate related function, ensuring that all services to patient departments are effective, cohesive, consistent with the needs and objectives of the various client departments, as well as the institution as a whole
Assists the administration functions of insurance, retirement, and other benefits programs
responds to teammate inquiries as well as evaluates and develops recommendations for improvements to faculty and staff employer-sponsored benefit programs
Performs miscellaneous job-related duties as assigned
Requirements
Bachelor's degree (preferred) in Human Resources or related field and 1+ years of human resources experience including a leadership role pertaining to policies and compliance
Candidate must be located in the DFW Fort Worth region
Ability to travel up to 75% to centers, reliable transportation
What we offer
10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure
Student Loan Repayment Employer Contributions
Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare
Door Dash Pass, Team Happy Hours, and Regional Night of Honors
Up to $600 Student Loan Repayment Options & Tuition Discounts
Quarterly Team outings and events to bond and celebrate our wins both big and small
Professional development: we want to pour into you as you pour into ABC
Leadership opportunities: To be the best, we have to continually keep learning and you get to push yourself here to learn more and take on more responsibilities, and show what you can do