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Action Behavior Centers, a leading behavioral health organization for children with autism based out of Austin, Texas, is looking for a professional, energetic, organized, and driven person to join our team in a Teammate focused role to help support and collaborate with teammates and leaders in the Applied Behavior Analysis (ABA) therapy world. We need an organized, empathic, collaborative and experienced Teammate Experience Ambassador to help us best support ABC Teammates up, down and across the organization.
Job Responsibility:
Partners with all ABC Teammates, including ABA therapists, Operations Managers, Clinical Directors and leaders alike to provide ongoing support, coaching and guidance on all things related to Teammate Experience
Responsible for Teammate attraction, engagement and retention
Creates connections with Teammates in an effort to increase communication and understanding on the overall ABC value proposition
Responsible for meeting KPIs related to Teammate retention in their region
Supports and drives Teammate engagement
creating connections with Teammates and leaders, evaluating centers and developing center-level insights
Establishes action plans and is responsible for project managing center-based interventions alongside leadership
Monitors center trends, pulse and interventions and proactively develops broader interventions to increase teammate engagement and retention
Implements short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures
monitors and evaluates programmatic and operational effectiveness, and effects changes required for improvement
Responsible for responding to Teammate-relations inquiries in their territory (e.g. HR investigations, HR concerns, conflict resolution, performance management and team development)
Listens and uses high EQ skills to solve teammate concerns / issues on the spot
Successful in impacting workplace happiness and engagement
Supports in the development and implementation of employee relations strategies and programs designed to minimize and mediate workplace disputes, and to foster a positive and productive work environment
Responsible for the Human Resources Teammate related function, ensuring that all services to patient departments are effective, cohesive, consistent with the needs and objectives of the various client departments, as well as the institution as a whole
Assists the administration functions of insurance, retirement, and other benefits programs
responds to teammate inquiries as well as evaluates and develops recommendations for improvements to faculty and staff employer-sponsored benefit programs
Performs miscellaneous job-related duties as assigned
Requirement to spend 75% of time in centers, which requires travel between local centers
Requirements:
Bachelor's degree required (Masters preferred) in Human Resources or related field
1+ years of human resources experience including a leadership role pertaining to policies and compliance
Candidate must be located in Dallas region
Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
Critical thinking
ability to develop broad and holistic insights to drive Teammate retention and engagement
Skill in examining and interpreting policy implementation to understand impact to Teammate and business
Ability to foster a cooperative work environment and work collaboratively as a HR strategic partner
Knowledge of contemporary principles of human resource management and public personnel practices
Ability to analyze and assess training and development needs
Knowledge of computerized information systems used in human resources applications
Ability to navigate employee relations concerns, monitor implementation of performance management and drive employee development
Knowledge of federal and state employment laws and regulations
Ability to support process improvement on all People Services related initiatives
What we offer:
Paid time off and 12 days of company wide holidays
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