Teamleader Customer Relations Job at IKEA (Zaventem)

Teamleader Customer Relations

At IKEA it’s all about our customers, and in Customer Relations we build and ret...

Location

Belgium , Anderlecht

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

You build and maintain a lifelong relationship with both new and existing customers
Your communication skills enable you to handle complaints in a reliable, efficient and friendly way
You have solid experience as a leader and you are a real team player
You enjoy coaching a team to achieve targets and can act on feedback received from both customers and co-workers
You challenge both yourself and your team to exceed the expectations of our customers and constantly find new and better ways of working by collaborating with all the different departments in our store
You are focused on customers, and you always make the customer the center of your attentions

Job Responsibility

You translate the business plan of the store into a clear action plan for your department and you implement the various actions
You are a born problem-solver: you listen to the customer and draw on your knowledge to offer solutions and make decisions in line with our IKEA Customer Relations policy and you coach your team to do the same
You motivate, inspire and engage your team to achieve the targets set and to help them grow and develop as individuals
You create trust in IKEA among our customers by guaranteeing a positive store experience before, during and after their purchase
You supervise the administrative processes that occur behind the scenes and ensure the operational systems are up to standard
You implement new ways of working in the constantly changing omnichannel world

What we offer

Eco-vouchers
End-of-year bonus, holiday pay and sector premiums
An additional allowance if you come by bike
Private leasing of an electric bike
Comprehensive hospitalization insurance
A private accidents insurance
Pension savings
A leave savings plan: choose how you want your late/early hours to be paid out: a supplement on your salary or in holiday hours
We also offer extra-legal holidays, seniority holidays and for full-time colleagues 6 extra days off
A canteen where you can eat delicious food at very democratic prices

Fulltime

Regional CX Teamlead EMEA

The Regional CX Teamlead is responsible for overseeing the CX (Customer Experien...

Location

United Kingdom , Greater London

Salary:

Not provided

K2 Partnering Solutions

Expiration Date

Until further notice

Requirements

5+ years in CX Operations, Sales Operations or Customer Service with at least 1–2 years in a supervisory or Teamlead capacity
Strategic Communication: Beyond professional communication, you must be able to influence stakeholders, deliver difficult feedback, and lead regional meetings
Advanced Commercial Acumen: Understanding of commercial contracts and trade-off management to guide the team towards the best outcomes for the business
Conflict Resolution: Highly skilled in de-escalation, not just with clients, but in mediating internal departmental friction
Systems Mastery: The ideal candidate has worked with Salesforce and SAP
Language Skills: Proficiency in English is required
any additional European language proficiency is highly preferred (French or Italian) to manage regional customer pools and local stakeholders

Job Responsibility

Regional Operational Excellence: Billing: Accounts Receivable: Oversee, manage and contribute to monthly Billing from timesheet/expenses collection and processing to creating invoices/credit notes for customers across the region
Accounts Payable: Oversee, manage and contribute processing of consultant invoices and payments
Governance: Responsibility for correct setup of the Operations related fields in dealsheets (Salesforce)
Cross-departmental collaboration: Ensure regional adherence to SOA/STC/SOW standards. Work with Credit Control to minimise DSO (Days Sales Outstanding) by resolving billing issues at the source
Process Optimisation: Contribute towards the continuous automation of the Billing process, and collaborate with IT on enhancements for manual data entry or processing
Reporting: Provide regional updates on SOW statuses, pending POs, and team KPIs
Engagement Success: Onboarding: Ownership for Consultant / Client Onboarding for new/renewal deals, including document collection
Renewal Management: Responsibility for the execution of a proactive renewal management process within the region to drive retention, higher renewals and customer satisfaction
Process Optimisation: Oversee the improvement of the onboarding process to create a scalable, repeatable process and high customer satisfaction
Leadership & People Management: Team Oversight: Lead, mentor, and develop a regional team of CX Associates. Conduct regular 1-on-1s and performance reviews

Group Lead, Embedded Software

The Embedded Systems Group Lead serves both as lead engineer and as a technical ...

Location

United States , Tampa

Salary:

Not provided

AEVEX Aerospace

Expiration Date

Until further notice

Requirements

Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, Aerospace Engineering or related field required, MS preferred
7+ years of software development experience, with experience in technical leadership or teamlead roles preferred
Proven experience developing autopilot systems, ground control stations, or flight simulation software
Prior experience in robotics, autonomous systems, or multi-agent coordination is highly preferred
Extensive experience with embedded systems and Linux-based environments
Experience in communication protocol design and debugging across mixed hardware
Experience across defense and commercial UAV applications
Experience on both military and commercial applications
Experience with embedded and companion computing environments (NVIDIA Jetson/Orin, Arduino, Raspberry Pi, STM32)
Proficiency in C, C++, Python, and exposure to C#, Lua, or similar languages

Job Responsibility

Lead a multidisciplinary software engineering group responsible for embedded, autonomy, and ground-station UAS software development
Manage team workload, task assignment, and performance across multiple concurrent programs
Balance staffing, priorities, and technical focus to meet both near-term deliverables and long-term capability growth
Interface with Flight Test, Systems Engineering, and Hardware teams to ensure system-level integration and rapid iteration
Serves as the primary interface between software engineering, program management, customers, and executives
Coordinates seamlessly with systems, hardware, and test teams to deliver integrated UAS capabilities
Implement networked and containerized system design
Provide cradle-to-grave ownership of software developed after release, including updates, support, and technical oversight
Integrate and maintain real-time systems for flight-critical and autonomy software components
Design and oversee integration of sensors, GPS/INS fusion, and communication protocols (SPI, I2C, UART, CAN, TCP/UDP)

What we offer

401(k)-retirement plan
comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company
professional development funds
an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees

Fulltime

New

Principal Product Manager - Banking

We are seeking a Principal Product Manager, Banking (US) to define and scale the...

Location

United States , Chicago

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

10–15+ years of experience in Product Management or adjacent leadership roles within fintech, banking, embedded finance, or similarly complex, regulated domains
Proven experience building and scaling US-based banking or financial products that move meaningful transaction volume
Demonstrated ability to operate at enterprise scale while defining new product frontiers
Strong understanding of US banking infrastructure, including ACH, wires, checks, bill pay, debit or prepaid products, and embedded finance models
Experience with Banking-as-a-Service, tech-enabled banks, or integrated financial platforms is highly relevant
Familiarity with regulatory and compliance considerations in US financial services
Track record of influencing senior stakeholders across Product, Engineering, Risk, Operations, and Commercial functions
Comfortable leading through ambiguity and influencing without direct authority
Clear and confident communicator across technical, commercial, and executive audiences in a global context
Deep customer empathy with the ability to translate technical complexity into clear value propositions

Job Responsibility

Set Vision & Strategy: Define and own the long-term vision and strategy for Adyen’s US banking products, grounded in customer value, measurable business impact, and responsible growth
Translate market opportunity into clear priorities, roadmaps, and success metrics across customer segments and verticals
Identify differentiated use cases that position Adyen as the primary financial relationship for platforms and SMBs
Scale Banking as a Platform: Lead the maturation and expansion of Adyen Accounts in the US, both for embedded and enterprise customers, and money movement capabilities
Define how banking integrates natively with Payments, Capital, and Issuing to create seamless financial workflows
Drive adoption and attach rates across enterprise and platform customers
Build for Scale & Regulatory Rigor: Ensure product decisions balance speed, reliability, compliance, and monetization
Partner closely with Compliance, Risk, and Finance teams to navigate regulatory dependencies impacting US banking growth
Design capabilities that are scalable, auditable, and resilient in a regulated environment
Lead Through Influence: Operate as the product authority for US banking, representing the strategy internally and in strategic customer discussions

New

Head of Revenue - Accommodation

As Head of Accommodation Revenue, you’ll define and deliver the long-term revenu...

Location

United Kingdom , Chester

Salary:

75000.00 - 85000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Senior revenue leadership experience in travel, hospitality, or holiday letting
Proven track record of delivering sustained, multi-year revenue growth
Experience leading revenue system transformation or large-scale optimisation programmes
Deep expertise in pricing science, forecasting, and demand elasticity
Strong commercial judgement and confidence in owning high-stakes trading performance
Ability to lead through influence in complex, multi-brand environments
Strategic mindset with pragmatic, outcome-focused approach
Clear communication skills, able to simplify complexity for executive audiences
High accountability, low ego

Job Responsibility

Own and Execute Revenue Strategy
Lead Group Accommodation Trading
Build the Future Revenue Capability
Build a World-Class Team
Unlock Growth Through Partnership

What we offer

Annual STIP Company-wide Bonus
33 days holiday (incl. bank hols) + extra days for long service
Your birthday off
2 paid volunteering days
Enhanced Maternity and Paternity Leave - (24 weeks maternity, 3 weeks paternity at 100% pay)
B Corp certified - we care about people & planet
Exclusive holiday discounts for you, friends, and family
Wellbeing perks, gym access at HQ, health cash plan
Hybrid working & on-site parking

Fulltime

New

Regional Sales and Marketing Manager

We are seeking a dynamic and results driven Regional Sales and Marketing Manager...

Location

United Kingdom , Manchester

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in sales, marketing, hospitality, or events
Strong networking and relationship-building skills
Commercial awareness with a results-focused mindset
Excellent communication and organisational abilities
Self-motivated, proactive, and confident working across multiple locations

Job Responsibility

Develop and execute tailored local marketing strategies in partnership with the central Marketing Team
Drive Club IR loyalty sign-ups to grow a strong local database and encourage repeat visits
Build partnerships with local businesses and community stakeholders
Support social media activity and community engagement initiatives
Create and manage a local marketing and events calendar aligned with regional opportunities
Generate new business that directly contributes to revenue growth
Convert new guests unfamiliar with our venues into loyal customers
Re-engage dormant guests through consistent outreach
Identify upselling opportunities to maximise transaction value
Secure referrals that lead to confirmed bookings

What we offer

50% off your food and drink bill at any of our restaurants, at any time, for up to 8 people
Enhanced Maternity and Paternity packages
Access to up to 40% of earned wages and financial wellbeing tools through Wagestream
Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services
HealthCare Cashback Plan
Employer contribution pension scheme
15% off your grocery bill at Iceland Foods

New

Senior Enterprise Account Executive, Adyen for Platforms

As a Senior Enterprise Account Executive focused on Adyen’s Platform business (e...

Location

France , Paris

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

10+ years of enterprise sales experience
5+ years selling platform or embedded-tech solutions
Proven success building and scaling reseller, channel, or platform partnership motions
Experienced in navigating long, complex enterprise sales cycles and closing high-value deals
Skilled at engaging and influencing C-level executives and technical decision-makers
Strong commercial strategist, capable of selling on value and shaping bespoke partner-led monetization models
Highly collaborative, adaptable, and comfortable in fast-moving, entrepreneurial environments
Deep understanding of platform ecosystems, embedded payments, fintech, or related technology fields

Job Responsibility

Own the full sales cycle end-to-end, with a strong focus on hunting and net-new customer acquisition
Identify, pursue, and close software platforms and marketplaces opportunities to expand Adyen’s ecosystem
Lead long, complex multi-stakeholder sales processes, aligning Product, Engineering, Finance, and leadership teams
Develop strategic narratives that articulate how Adyen’s platform unlocks scalability, monetization, user retention and operational value
Build and maintain C-level and senior executive relationships within target customers
Collaborate closely with global Product, Account Management, and Professional Services teams to ensure successful onboarding and long-term partner growth

New

Senior Compliance Officer, Card Schemes

Our fast-paced Compliance team is looking for a Senior Compliance Officer for ou...

Location

United States , San Francisco

Salary:

145000.00 - 195000.00 USD / Year

Adyen

Expiration Date

Until further notice

Requirements

At least 5 years’ experience in payments/Credit Card industry and/or second line compliance functions
Knowledge of the finance and/or payment industry
Experience dealing with Card Networks and Scheme Rules
Deep knowledge of the US market and exposure to global business
Analytical thinker who can both draft, and monitor on the implementation of, relevant Policies and Procedures
Solid interpersonal skills
Ability to liaise and connect with a variety of internal and external stakeholders and Merchants from varying disciplines and cultures
Comfortable addressing senior management
Able to influence across all levels of the organization
Good sense of business and technical acumen

Job Responsibility

Proactively identify compliance obligations based on Card Network and Local Payment Methods Rules
Translate identified obligations into relevant Policies and Procedures to be communicated and implemented across the global business
Represent the team on a variety of work streams and products to establish strategies that align with global objectives and ensure controlled and compliant growth
Strengthen knowledge and education management across the global business
Participate in Product Risk Assessments and advise other compliance verticals
Support and maintain oversight of the first line
Handle escalations from global internal and external stakeholders
Consider opportunities and risks from a variety of angles to achieve compliant solutions that align with commercial and strategic objectives
Advise internal stakeholders and liaise with external stakeholders as well as relevant auditors

Fulltime

Teamleader Customer Relations

IKEA

Location:
Belgium , Zaventem

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
November 27, 2025

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