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This post is to provide comprehensive administrative support to the Integrated Learning Disability Service in Portsmouth. Based in Civic Offices in Portsmouth, we support people within Portsmouth that have a learning disability. You will be joining a friendly, supportive and creative administration team that supports the whole team in developing and providing a high-quality service which complements all of the work we do. The role will be varied, and will involve working alongside various members of the team, and occasionally service users.
Job Responsibility:
To be responsible for the production of typed documents for the Service following formats and practices as required by the Service and agreed with the Administration Manager
To administer petty cash in accordance with the Trust's Code of Financial Procedure
Using SBS ordering system ensure maintenance of stationery and other stock items for the Service
To participate in general office duties including answering the telephone, reception, photocopying, dealing with enquiries, distribution/collating of incoming and external mail
To adopt tasks undertaken by other admin team members during periods of annual leave and sickness
Attend meetings as required, taking, transcribing and disseminating of minutes, some of which may be complex
To update and distribute protocols and procedures under the direction of the Service Manager
To support various professionals / elements of the team with administration support as required
Organise appointments, large and small meetings, workshops and functions. Coordinate dates, book venues, equipment
To attend monthly supervision, team meetings and appraisals
Maintain the Service's high standards of customer service, by responding in a helpful and friendly manner to all interactions with colleagues, service users and other professionals. This may include dealing with complex information or where there are barriers to understanding
To assist other team members with work as required to ensure the smooth running of the office
Requirements:
RSA 3 Typing or Equivalent
Business and Admin NVQ Level 3 equivalent
Experience of administrative work
Experience of maintaining filing systems and collating information
Experience of working in a customer-focused environment
Experience of working in a constantly changing environment without direct supervision
Good communication skills, written and verbal (including telephone skills and note taking)
Ability to work as part of a team
Ability to input accurately to electronic information systems
Good time management skills
Self-motivated and organised
Literate and Numerate
Flexible and adaptable to meet competing priorities and changing working practices
Understanding of confidentiality, Data protection and safeguarding
Good working knowledge or windows-based packages
Understanding of infection control procedures
Understanding of personal Health & Safety responsibilities
The role requires Standard DBS
The role requires the post holder to sign up to the Automatic Renewal DBS service
Is able to work legally in the UK
Is able to work with children and vulnerable adults