Team Member Job at Long John Silver's (Jackson)

Job Description

For over 50 years, Long John Silver’s has been serving up golden, crispy seafood and creating treasured moments for families worldwide. With nearly 500 locations, we’re proud to be the world's favorite seafood destination for batter-dipped wild-caught whitefish, shrimp, chicken, and our legendary hushpuppies. We’re looking for a motivated Team Member to join our team and get outstanding guest experience!

Job Responsibility

Ensures 100% satisfaction for all LJS (Long John Silver) guests
Greet and positively engage guests
Accurately accept the guests' orders and process payment
Prepare every order exactly as guest requested, with the highest quality product, as quickly as possible
Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied
Keeps service area stocked, dining room tables and floor clean, and cleans and restocks restrooms
Arrives on shift with a positive attitude and contributes to the success of the restaurant
Treats all guests and team members with respect
Accountable for positive engagement at every guest encounter
Ensures all ingredients and food products are stored, handled, prepared, and presented with the greatest care and concern for guest satisfaction and food safety
Consistently follows preparation procedures and cooking methods to produce high quality products to include the shortening management
Provides, to every guest, bell-ringing quality service and taste experience
Maintains clean, safe, and comfortable work are for guests and team members
Clean as you go mentality - Ensure the restaurant’s interior and exterior, including furnishings and equipment, are always clean and in excellent working condition
Provides an environment that encourages guests to return
Perform other duties as assigned by restaurant management

Requirements

Must be 16 years of age or older
Must have reliable transportation and the ability to work rotating shifts
Take absolute pride in everything you do
Value customer service and hold the ability to positively impacts our guests' experience
Work well in a fast-paced environment
Practice high quality food and cleanliness standards
Bring an upbeat energy and positive attitude to the team
Has a commitment to timeliness and a sense of urgency
Ability to interpret and follow instructions
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials

What we offer

Paid time off
Flexible schedule
Referral program
Paid training
Employee discount

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