Team Member Job at Glenshire Group (Glasgow)

Job Description

This is an opportunity TO JOIN OUR TEAM and help us deliver a gold-standard customer experience in our busy Pizza Hut site with Pioneer North Ltd! Team Members are jacks of all trades. You can gain experience in helping customers with their orders, running food preparation and working together to keep the restaurant in order.

Job Responsibility

Enjoys keeping things clean and safe for customers and teammates
Adheres to all safety, sanitation and security standards
Follows all standards for the quality execution of specific stations of responsibility
Maintains knowledge of menu items and promotions
Follows all cash handling procedures safely and in accordance with company standards
A self-leader who takes ownership of tasks and role
Takes ownership and responsibility of one's own actions
Aspires to lead and mentor peers
Continually communicates with manager to analyze and understand business needs
Champions Yum!'s culture and values
Dedicated to doing quality work
An inclusive team player
Fosters positive relationships with teammates and customers
Anticipates customers’ needs by being attentive to body language signs in order to add value to the customers’ experience and promote repeat business
Handles customer complaints according to guidelines to ensure customer issues are resolved

Requirements

GCSEs or equivalent in core subjects grades A-D
Food retail or service industry experience preferred
Ability to exceed Customer Satisfaction expectations
Sound communication and interpersonal skills
Willingness to learn new skills
Able to bend at the waist and lift items up to 10 Kgs. to waist level
Able to move items up to 10 Kgs. for distances of up to 25 feet
Able to remain standing and active for an 8-12 hour shift
Able to tolerate exposure to hot temperatures (above 32° C) throughout the shift
Able to hear, understand, and respond to Team Members' requests in a loud environment
Skill and coordination at using hands to perform kitchen and cleaning duties such as operating machinery and kitchen equipment
Able to tolerate exposure to all products without an allergic reaction or sensitivity
Able to tolerate exposure to chlorine sanitizing solution

Nice to have

Food retail or service industry experience
Willingness to learn new skills

What we offer

Weekly Pay
Enjoy a 50% discount at our Pizza Hut delivery sites
Work with a great team in a supportive environment focused on your success
Ample opportunity to learn and grow, with career progression opportunities within Pizza hut or wider group businesses

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