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Team Member

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Petsense

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Location:

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

This position is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while providing legendary customer service.

Job Responsibility:

  • Maintain regular and predictable attendance
  • Work scheduled shifts and varied hours
  • Take the initiative to support selling initiatives (TEAM): Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable
  • Operate cash register/computer following cash handling procedures
  • Recovery of merchandise
  • Participate in mandatory freight process
  • Complete Plan-o-gram procedures (merchandising, sets, and resets)
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Assist customers with loading purchases
  • Ensure the safety and well-being of live animals
  • Sanitize and maintain holding tanks and care for live animals
  • Complete all documentation associated with job duties

Requirements:

  • No experience required
  • Retail experience and/or pet/live animal knowledge is strongly preferred
  • A high school diploma or equivalent is preferred, but not required
  • Must be able to read, write and count accurately
  • Pet/Live Animal, pet food, pet product knowledge is strongly preferred
  • Strong communication and problem-solving skills
  • Basic computer skills
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict
  • Ability to occasionally lift or reach merchandise overhead
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders
  • Ability to move throughout the store for an entire shift
  • Ability to safely access all areas of the store
  • Ability to constantly operate store equipment
  • Ability to read, write, and count accurately
  • Ability to utilize strong written and verbal communication skills
  • Ability to process information / merchandise through the point-of-sale system
  • Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds
  • Ability to successfully complete all required training and certification
  • Lifting 50+ pounds

Nice to have:

  • Retail experience
  • Pet/live animal knowledge
  • Pet/Live Animal, pet food, pet product knowledge
What we offer:
  • Company-paid life and disability insurance
  • Paid parental leave
  • Tuition reimbursement
  • Family planning resources such as adoption and surrogacy assistance

Additional Information:

Job Posted:
January 11, 2026

Work Type:
On-site work
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