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Here at easyHotel, we are now looking to recruit a fantastic Team Member at our Milton Keynes hotel. Working on a Full Time basis you will receive a competitive salary of £12.80 per hour. As our Team Member your goal is to help ensure our customers have a great experience when staying with us.
Job Responsibility:
Support with day to day operations
Support hotel management with team development
Be the first point of contact for the guest experience
Dealing with guest queries and complaints
Dealing with basic maintenance issues that may arise through guest feedback
Ensuring positive guest experiences, resulting in 5* reviews
Ensuring smooth process through Apaleo (hotel booking system)
Requirements:
Happy with flexible working (early shift: 7:00am - 3:00pm, late shift 3:00pm - 11:00pm)
Support with day to day operations
Support hotel management with team development
Be the first point of contact for the guest experience
Dealing with guest queries and complaints
Dealing with basic maintenance issues that may arise through guest feedback
Ensuring positive guest experiences, resulting in 5* reviews
Ensuring smooth process through Apaleo (hotel booking system)
What we offer:
Competitive salary with bonus
Opportunity to join an international team with real potential to grow your career on a global stage
Entrepreneurial working environment with opportunities to get involved in all areas of the business
Eye Test Vouchers
Bike to work scheme
Life Assurance scheme
Staff discount on hotel stay
Social events throughout the year to include team engagement day out, summer party, & Christmas event
Pension
Training and development opportunities
Employee Assistance Programme available including structured counselling sessions