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Exciting new opportunity in travel retail, delivering exceptional service while working in a fast-paced, dynamic environment! The Team Member is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for guests. You will work closely with the kitchen staff and management to deliver high-quality service and contribute to the overall success of the restaurant. This role is for our Burger King restaurants at Dublin airport.
Job Responsibility:
Greet and welcome customers in a friendly and professional manner
Take food and beverage orders accurately and promptly
Provide menu recommendations and answer questions about food and drinks
Serve food and beverages to customers, ensuring timely delivery
Monitor tables and attend to guests' needs throughout their dining experience
Handle customer complaints or concerns with professionalism and resolve issues as needed
Process payments and manage cash transactions accurately
Maintain cleanliness and organization of the dining area and workstations
Assist with setting up and clearing tables, as well as restocking supplies
Report all hazards and/or concerns immediately to the manager on duty
Requirements:
Previous experience in a restaurant or food service role is preferred but not required
Strong customer service and communication skills
Ability to work in a fast-paced environment and manage multiple tasks
Basic math skills for handling payments and calculating bills
Flexibility to work various shifts, including evenings, weekends, and holidays
A five-year working and personal reference, along with a police check, will be required for this role as the store is airside in the departures lounge