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KFC Dublin - Jervis Centre Logo KFC Dublin - Jervis Centre · Gastronomy

Team Member

United Kingdom, Brighton Employment contract 12.21 GBP / Hour · Job Posted July 04, 2026
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Job Description

You’ll be the friendly face that makes guests feel instantly welcome—answering questions, keeping things running smoothly, and helping folks with digital orders so nothing slows them down. You’ll also spot and solve problems on the fly, support the team, and help raise the bar for great service every day.

Job Responsibility

  • Welcome first, always. Greet every guest with good energy and a real smile
  • Know the menu inside out. Answer questions, shout out promos, and help guests pick what’s right for them
  • Make tech feel easy. Help guests use kiosks or the app without making it awkward. Show them how to customise and order like a pro
  • Keep it moving. Watch the crowd, reduce wait times, and never let anyone feel lost or left hanging. Let them know what’s happening with their order
  • Handle complaints like a pro. Listen up, stay calm, fix what you can — and loop in your Team Leader or GM if it needs backup.

Requirements

  • Great communication — friendly, clear, and confident with everyone
  • Think fast. You don’t freeze when stuff goes wrong — you fix it
  • Tech savvy. You know your way around digital ordering and can show guests how it works without stress.

What we offer

  • ONSII APP AND BENEFITS: Get exclusive rates on accident and life insurance, plus retail discounts, savings accounts, mental health support and loads more
  • PENSION SCHEME: We'll auto-enroll you in our pension scheme so your future’s sorted from day one
  • 25% KFC DISCOUNT: Big discounts on your finger lickin' favorites
  • DISCOUNTED GYM MEMBERSHIP: Stay strong with up to 25% off gym membership, up to 50% off home workouts and up to 70% off home and lifestyle purchases
  • FULL EMPLOYEE ASSISTANCE PROGRAMME: Lots of well supported wellbeing services including mental health support, legal advice and more for you and your family
  • FREE MORTGAGE ADVICE: We can help you get on - or climb up - the property ladder.
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