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Team Member

United Kingdom, Windsor 12.71 GBP / Hour · Job Posted June 10, 2026
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Job Responsibility

  • Make all our guests feel welcome and treat them as if they are entering your own home with a warm greeting and farewell
  • Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choices
  • Ensure all orders are entered correctly on the till
  • Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged
  • Ensure all monies are securely handled and accurately balanced at end of shift
  • Be accountable for stock, wastage and make the manager aware of any stock shortage when re-ordering may be required
  • Ensure your section and working areas are kept clean, tidy, set and stocked up at all times
  • Check and clean all public areas and ensure a constant supply of soap, toilet tissue and paper towels at all times
  • Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards
  • Report any faulty equipment or machinery to the Manager
  • Make sure your appearance, uniform, timekeeping and behaviour always meet our standards
  • Ensure kitchen and stores are kept clean and tidy at all times following all Ole & Steen Food Safety and Health & Safety standards
  • Prepare and assemble food as required

Requirements

  • Excellent customer service skills with the ability to engage and interact with a diverse clientele
  • Good communication and interpersonal abilities
  • Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously
  • Attention to detail
  • Ability to stand for extended periods
  • Manual dexterity to operate coffee equipment and handle hot beverages safely
  • Tolerance for working in a noisy and fast-paced environment

What we offer

  • 50% discount at any Ole & Steen location , including friends and family
  • Free meal whilst working – unlimited hot drinks
  • Uniforms provided
  • 28 days holidays
  • Referral incentive scheme – up to £1000
  • GP Helpline

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