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Team Member

· Job Posted April 05, 2026
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Job Description

This position is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while providing legendary customer service.

Job Responsibility

  • Maintain regular and predictable attendance
  • Work scheduled shifts and varied hours
  • Take initiative to support selling initiatives (TEAM)
  • Operate cash register/computer
  • Recovery of merchandise
  • Participate in mandatory freight process
  • Complete Plan-o-gram procedures
  • Assemble merchandise
  • Perform janitorial duties
  • Execute price changes/markdowns
  • Assist customers with loading purchases
  • Ensure safety and well-being of live animals
  • Sanitize and maintain holding tanks
  • Complete all associated documentation

Requirements

  • No experience required
  • Retail experience and/or pet/live animal knowledge is strongly preferred
  • A high school diploma or equivalent is preferred, but not required
  • Must be able to read, write and count accurately

Nice to have

  • Pet/Live Animal, pet food, pet product knowledge
  • Strong communication and problem-solving skills
  • Basic computer skills
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict

What we offer

  • Medical, dental, and vision coverage
  • Company-paid life and disability insurance
  • Paid parental leave
  • Tuition reimbursement
  • Family planning resources (adoption and surrogacy assistance)

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