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We are looking for an experienced Team Member to join Benugo Cafe Team at The National Museum of Scotland. The Team Member will consistently deliver the Benugo difference to all customers through providing high quality service & product knowledge whilst applying health & safety practices and standards, and control of stock and wastage levels.
Job Responsibility:
Deliver exceptional customer service at all times through efficient communication & up to date product knowledge
Consistently demonstrate and apply health, safety and hygiene standards
Maintain high standards of punctuality, attendance and personal presentation
Support the wider team through proactive teamwork and cooperation
Actively participate and contribute towards achieving goals
Maintaining up-to-date and detailed knowledge of the company’s products, services and procedures
Liaising with your colleagues and peers in a professional manner at all times
Attending any training and or meetings as required by the company
Representing the company and yourself in a professional manner
Taking responsibility for your own personal development at work and striving to be the best in what you do
taking pride in your work
Participating in performance reviews and actively engaging in discussions around personal performance objectives with relevant line manager/s
Adhering to all statutory company policies and procedures
Ensuring that you are fully aware of and adhering to the health and safety regulations concerning your employment and promoting and ensuring a safe environment for yourself, your colleagues and clients
Any other reasonable tasks that may be required from time to time
Taking orders, serving food and drinks
Ensuring the customers experience is maintained at all times to the highest standard
Ensuring that food safety standards are followed at all times
Requirements:
Experience isn’t essential, as full training will be provided
A smile, dedication to exceeding customer expectations
Being a great team player
What we offer:
Free lunch on shift
Endless tea and coffee on shift
50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
Competitive rate
Life Assurance
Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
Employee discounts at several retailers (via Perkbox app) & fitness providers
Access to our Employee Assistance Programme & our trained Mental Health First Aiders