Team Member Job at 360 Resourcing Solutions (Kingston Upon Thames)

Job Description

Team Member at Ole & Steen in Kingston Upon Thames. £12.71 per hour. Responsibilities include guest service, till operations, stock control, cleaning, food preparation. Benefits include 50% discount, free meals, uniforms, 28 days holiday, referral scheme, GP helpline. Requirements: excellent customer service, communication, ability to multitask, attention to detail, ability to stand for extended periods, manual dexterity for coffee equipment, tolerance for noisy environment.

Job Responsibility

Make all our guests feel welcome and treat them as if they are entering your own home with a warm greeting and farewell
Share your passion for food & drinks by sharing your menu knowledge with our guests and helping them to make great choices
Ensure all orders are entered correctly on the till
Take payment from guests promptly, ensuring all transactions are completed accurately and the correct money is exchanged
Ensure all monies are securely handled and accurately balanced at end of shift
Be accountable for stock, wastage and make the manager aware of any stock shortage when re-ordering may be required
Ensure your section and working areas are kept clean, tidy, set and stocked up at all times
Check and clean all public areas and ensure a constant supply of soap, toilet tissue and paper towels at all times
Follow the cleaning schedule and ensure all daily duties are completed efficiently and to brand standards
Report any faulty equipment or machinery to the Manager
Make sure your appearance, uniform, timekeeping and behaviour always meet our standards
Ensure kitchen and stores are kept clean and tidy at all times following all Ole & Steen Food Safety and Health & Safety standards
Prepare and assemble food as required

Requirements

Excellent customer service skills with the ability to engage and interact with a diverse clientele
Good communication and interpersonal abilities
Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously
Attention to detail
Ability to stand for extended periods
Manual dexterity to operate coffee equipment and handle hot beverages safely
Tolerance for working in a noisy and fast-paced environment

What we offer

Salary £12.71 per hour
50% discount at any Ole & Steen location, including friends and family
Free meal whilst working – unlimited hot drinks
Uniforms provided
28 days holidays
Full-time or part-time hours – permanent or temporary contracts
Referral incentive scheme – up to £1000
GP Helpline

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