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Team Member

Petsense

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Contract Type:
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Salary:

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Job Description:

This position is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while providing legendary customer service.

Job Responsibility:

Maintain regular and predictable attendance
Work scheduled shifts and varied hours, days, nights, weekends and overtime as dictated by business needs
Support selling initiatives (TEAM: Thank the Customer, Engage with the customer and/or pet, Advise products or services, Make it Memorable)
Operate cash register/computer following cash handling procedures
Recovery of merchandise
Participate in mandatory freight process
Complete Plan-o-gram procedures (merchandising, sets, and resets)
Assemble merchandise
Perform janitorial duties
Execute price changes/markdowns
Assist customers with loading purchases
Ensure the safety and well-being of live animals
Sanitize and maintain holding tanks and care for live animals
Complete all documentation associated with job duties

Requirements:

No experience required
Retail experience and/or pet/live animal knowledge is strongly preferred
A high school diploma or equivalent is preferred, but not required
Must be able to read, write and count accurately

Nice to have:

Pet/Live Animal, pet food, pet product knowledge
Strong communication and problem-solving skills
Basic computer skills
Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict

What we offer:

Company-paid life and disability insurance
Paid parental leave
Tuition reimbursement
Family planning resources such as adoption and surrogacy assistance

Additional Information:

Job Posted:
January 29, 2026

Work Type:

On-site work

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