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Team Member - Goals Sunderland. Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Job Responsibility:
Bar Staff: create rapport with customers, encourage them to stay longer and come back again, deliver highest standards in a professional and efficient manner for weekend functions, kid’s parties, or post-match pints
Receptionist: complement existing dynamic and motivated Reception team, handle front of house duties
Requirements:
Passionate about delivering customer service promises
Ability to work in a fast paced and fun sporting environment
For Bar Staff: ability to handle rush of a busy environment
smart appearance
positive sales and service driven attitude
ability to create rapport with customers
For Receptionist: outgoing personality
ability to work under pressure
computer literacy
cash handling skills
ability to deal with face to face enquiries
excellent telephone sales skills
Must be 18+
Must be able to work shifts including evenings and weekends
What we offer:
Birthday Holiday (after 2 years’ service)
Paid breaks
Enhanced Pension scheme
Employee assistance program
Bonus scheme
Team incentives
40% Staff Discount on F&B (alcohol not permitted)
50% Discount on Goals KPs (child or grandchild only, basic package)