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At KFC, every Team Member plays an essential role in creating the legendary experience our customers know and love. Whether you're at the front, delivering exceptional customer service, or in the kitchen, crafting the fresh and flavourful chicken KFC is famous for, you are key to ensuring each customer leaves with a smile and a memorable experience. As a Customer Service Team Member (CSTM), you'll be responsible for providing fast, friendly, and efficient service, maintaining clean and well-presented facilities, and ensuring each customer feels valued from the moment they walk through the door. If you work in the Food Service Team (FSTM), you'll be part of the heartbeat of the restaurant – the kitchen. Here, you'll have the satisfaction of preparing the fresh, delicious chicken that the whole country loves. As a KFC Team Member, you'll bring: - A positive, can-do attitude and a passion for great customer service - Meticulous attention to detail to ensure every meal is served just right - A strong sense of team spirit, working closely with your teammates to create a supportive and efficient environment - Good communication and interpersonal skills, so you can easily connect with both customers and colleagues - Reliability and the ability to manage transport to and from work. What you can expect from us: No experience? No problem! At KFC, we provide full training to ensure you have all the skills you need to succeed, from greeting customers at the front or frying up our world-famous chicken in the back. We also offer opportunities for growth through Retail Traineeships for employees who meet the criteria, giving you the chance to build your career while working with us.
Job Responsibility
Providing fast, friendly, and efficient service
Maintaining clean and well-presented facilities
Ensuring each customer feels valued from the moment they walk through the door
Taking orders, packing meals, or helping with customer queries
Preparing fresh, delicious chicken following iconic recipes
Maintaining equipment and keeping the kitchen clean, safe, and organised
Requirements
A positive, can-do attitude and a passion for great customer service
Meticulous attention to detail to ensure every meal is served just right
A strong sense of team spirit, working closely with your teammates to create a supportive and efficient environment
Good communication and interpersonal skills, so you can easily connect with both customers and colleagues
Reliability and the ability to manage transport to and from work
What we offer
Full training provided
Opportunities for growth through Retail Traineeships for employees who meet the criteria