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Team Member - Sales

butlins.com Logo

Butlin's

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Location:
United Kingdom , Bognor Regis

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Reporting to the Sales Manager and Sales Supervisor, you will deliver exceptional guest service while driving both individual and departmental sales performance. You will be accountable for achieving individual sales targets, contributing to departmental targets, and maximising tariff opportunities through effective promotion of holidays, add-ons and upgrades. Through every guest interaction, you will support the delivery of an outstanding experience that positively impacts Resort NPS.

Job Responsibility:

  • Deliver outstanding guest service across all contact channels, including face-to-face, telephone, email and live chat
  • Achieve agreed individual sales targets while contributing to overall departmental sales performance
  • Proactively promote Butlin’s holidays, add-ons and upgrades to enhance the guest experience and maximise tariff opportunities
  • Provide accurate, confident and solution-focused advice
  • Support the achievement of Resort NPS targets by delivering excellent service in every guest interaction
  • Work collaboratively with the wider team and other departments to drive resort performance and achieve shared goals
  • Support conferencing and events activity when required
  • Maintain a flexible approach to working patterns to meet the needs of the business

Requirements:

  • Demonstrate a strong passion for delivering exceptional sales results and guest service
  • Have experience working in a fast paced sales environment
  • Be confident working under pressure while maintaining a positive and professional approach
  • Have knowledge of operating systems such as Seaware, Teams, Zonal and Prime
  • Show initiative and the ability to work independently as well as part of a team

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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