Team Member - Evenings

Here at easyHotel, we are now looking to recruit a fantastic Team Member at our Sheffield hotel. Working on a 16 hour part time, evening basis you will receive a competitive salary of £12.80 per hour. It is essential that you are flexible to cover the evening shift between 3pm and 11pm, 7 days a week. As our Team Member your goal is to help ensure our customers have a great experience when staying with us. About easyHotel: We are easyHotel, and were inventing a new breed of affordable and low-carbon hotels. Our mission is to enable more people to travel, by offering hotels for everyone; hotels that are simple to book, simple to use and city-focused; hotels that are designed for both those travelling on a budget and those who prefer to save money on their hotel to indulge in the best the city has to offer. We are a growing and ambitious brand that aspires to become a 100 strong pan-European platform within the next 5 years. We are present in 11 countries with 42 hotels and have recently opened a hotel in Marseille. Role & responsibilities: Happy with flexible working; Support with day to day operations; Be the first point of contact for the guest experience; Dealing with guest queries and complaints; Inspecting rooms and communicating to maintenance or housekeeping with any issues; Ensuring positive guest experiences, resulting in 5* reviews; Ensuring smooth process through Apaleo (hotel booking system). What’s in it for you? Competitive salary with bonus and commission structure; The opportunity to join an international team, with real potential to grow your career on a global stage; An entrepreneurial working environment with opportunities to get involved in all areas of the business; Eye Test Vouchers; Bike to work scheme; Life Assurance scheme; Staff discount on hotel stay; Social event throughout the year to include team engagement day out, summer party, & Christmas event; Pension; An employer who is committed to the sustainability agenda; Training and development opportunities; Employee Assistance Programme available including counselling sessions through a third party (T&Cs apply).