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As a Café/Bar Team Member, you’ll be at the heart of creating unforgettable experiences for our guests. Your main responsibilities will include preparing and serving a range of beverages, including hot drinks. Barista experience is desirable, but a love for good coffee is essential. You will also be responsible for simple café food preparation and service, with experience in cocktail making being beneficial. Ensuring the café/bar area is well maintained and delivering exceptional customer service will be key parts of your role. You’ll collaborate with other bar team members across our multi-faceted business to provide seamless service, and work closely with the kitchen to ensure our food offering is to standard and well stocked to meet demand. This is a dynamic and fast-paced role, requiring strong multitasking skills, a calm approach under pressure, and a team-oriented mindset. You’ll work in a lively, energetic environment with plenty of interaction with a diverse range of customers. Flexibility is essential, with early morning, afternoon, and early evening availability required. The role operates across seven-day trading, including weekends and public holidays.
Job Responsibility:
Preparing and serving a range of beverages including hot drinks
Simple café food preparation and service
Ensuring café/bar area is well maintained
Delivering exceptional customer service
Collaborating with other bar team members
Working closely with kitchen
Drink preparation and service
Food preparation and service
Greeting guests warmy
Taking orders
Addressing guest questions and concerns
Keeping café/bar area clean and orderly
Sanitising surfaces
Monitoring and restocking café/bar supplies
Processing payments accurately
Balancing register after shifts
Adhering to health and safety regulations
Performing ID checks
Working with kitchen and wider service teams
Assisting with special events and private functions
Ensuring accurate and timely preparation and delivery of orders
Requirements:
Multitasking
Time Management
Problem-Solving
Teamwork
Fluent in English
Attention to Detail
Adaptability
Ability to stand and walk for extended periods
Lift and carry heavy items
Maintain professional appearance
Work in varying environmental conditions
Eligibility to work legally in the country of employment
Up-to-date documentation
Personal bank account in your name
Nice to have:
Barista experience
Cocktail making experience
Additional languages
What we offer:
50% off food and drink in all of our bars
50% off St Christopher's Inns accommodation in Europe and partner properties
Industry-recognized training with certificates upon completion
Regular incentives and trips away
Employee of the Month, Quarter, and Year awards with cash rewards
Free mental health support, counseling, and care
Access to award-winning company development scheme