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As a Team Manager in one of our Waitrose shops, you'll influence and motivate your team and be a positive role model for delivering outstanding Partner-led, customer service that is distinctively Waitrose, passionate Partners serving food lovers. Your strong leadership and team working skills will make all the difference to your team and, ultimately, the impression our customers have about the Waitrose brand.
Job Responsibility:
Oversee the entire day-to-day operation of the shop
Using commercial skills to maximise sales and profit while minimising wastage
Ensuring consistently high levels of availability and merchandising as well as delivering an efficient, legal, and secure store operation
Improving and maintaining customer satisfaction
Using people skills to manage your team, from leading and inspiring to people related tasks like organising holidays and managing absences
Create a supportive culture of care, belonging, pace and productivity
Engage and lead partners in delivering and embedding change consistently and effectively within your shop
Requirements:
Must be 18 years or over
Experience of leading a team in a fast-paced, customer focused environment
People Management skills
Able to demonstrate an innate passion for and understanding of retail
Resilience to support and plan your team’s response to change
Ability to influence stakeholders
Advanced communication skills
Nice to have:
Experience of supporting with the Disciplinary and Grievance process
Regulatory Compliance Management
Personal Licence Holder
Food Hygiene Level 3
What we offer:
Night Premium at a rate of £4.50 per hour for hours worked between 22:00 - 06:00
Leisure Learning: up to £200 towards certain tutored courses
Partner Discount: 25% off at John Lewis and 20% at Waitrose