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Manage daily operations on the retail floor to ensure smooth functionality. Lead and motivate the sales team to meet and exceed performance targets. Provide exceptional customer service, ensuring customer satisfaction and loyalty. Monitor and analyze sales data to identify trends and improve strategies. Ensure compliance with company policies and retail industry standards. Oversee inventory management and product displays to maintain brand standards. Support team development through training and mentoring initiatives. Collaborate with senior management to implement business goals and strategies.
Job Responsibility
Manage daily operations on the retail floor to ensure smooth functionality
Lead and motivate the sales team to meet and exceed performance targets
Provide exceptional customer service, ensuring customer satisfaction and loyalty
Monitor and analyze sales data to identify trends and improve strategies
Ensure compliance with company policies and retail industry standards
Oversee inventory management and product displays to maintain brand standards
Support team development through training and mentoring initiatives
Collaborate with senior management to implement business goals and strategies
Requirements
Proven experience in luxury retail brand
Strong leadership and team-building skills
In-depth understanding of the retail industry and customer service excellence
Ability to analyze sales data and develop actionable strategies
Excellent communication and interpersonal skills
What we offer
Opportunity to work with a prestigious luxury brand
A collaborative environment focused on achieving excellence