Team Manager - Sales

• Leading a motivated and engaged team of sales advisors through weekly 121s, training, on the job coaching, continual performance feedback and quality monitoring
• Act as a second point of escalation for our diverse customer base, keeping customer satisfaction and communication at the heart of your decisions and behaviours in line with our values

• At least 2 years’ experience of working at a similar level of management within a contact centre environment
• Display professionalism and have a pragmatic approach, with people at the heart of everything that you do
• Strong people manager and able to create a professional culture where people feel involved and engaged
• Excellent time management skills and can work in a fast-paced environment
• Possess excellent organisational, communication and problem-solving skills
• Ideally, have experience in a motor insurance, accident management or claim handling environment

Experience in a motor insurance, accident management or claim handling environment

• Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year
• Public holidays
• An extra day off to celebrate your birthday
• Pension - Employer contributions of 3%
• Free life assurance
• Save-as-you-earn scheme
• Colleague referral scheme (earning £1,000 per referral)
• Benefits App with discounts and cashback at top retailers
• Colleague assistance programme with 24/7 GP service, mental health support and physiotherapy
• Cycle to work scheme
• Eyecare vouchers
• Health Cash Plan
• Dental Plan
• Travel Insurance
• Regular onsite visits from vendors
• Free, secure parking
• Exclusive Colleague vehicle-leasing schemes
• Discounted repairs
• Reduced rates on weekend car and van hires
• Wagestream - A free financial wellbeing app