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WHSmith Group Logo WHSmith Group · -

Team Leader

United Kingdom, Bristol Employment contract 27479.40 - 31000.00 GBP / Year · Job Posted June 03, 2026
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Job Description

As a Team Leader you'll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us.

Job Responsibility

  • Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan
  • Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness
  • Supporting our colleagues in an environment where everyone feels valued and welcome
  • Creating a sense of pride within the store to ensure we are operating safely and legally

Requirements

  • Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV
  • Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor
  • Flexibility of approach that will allow you to support other stores in the area when needed
  • Ability to build strong relationships and communicate clearly and effectively
  • Experience of supporting employee training and development, and motivating teams to deliver their best

What we offer

  • pension scheme
  • cycle to work scheme
  • paid annual leave
  • employee discounts
  • range of deals from retail partners
  • Employee Assistance Programme for wellbeing (physical, mental, financial)
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