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Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results.
Job Responsibility:
Manage day-to-day aspects of the Pasta Evangelists Kitchen
Oversee all aspects of the Pasta Evangelists business
Create a culture to be proud of
Ensure compliance with Food/Health and Safety regulations
Coach, support, motivate and engage all employees
Achieve above average results
Attend meetings when required
Embrace and embed new changes in PE systems and processes
Train new starters according to company guidelines
Coach and support team members in their development
Highlight high performing individuals
Track team absences and report to Area Manager/Deputy Area Manager
Ensure compliance with all statutory and company Health, Safety and Food Hygiene regulations
Take corrective actions if required
Help create a customer focused environment
Manage and report all customer complaints in line with company policy
Implement lead from the front mindset
Set clear example of Product quality
Consistently seek to maximise products available at all times
Increase sales and customer satisfaction
Clearly communicate Sales Goals
Strive to consistently exceed sales targets
Train team on all new products to enable them to drive sales
Maximise profitability of the Kitchen by understanding and controlling all kitchen costs
Review all daily paperwork to ensure compliance and report to Area Manager/Deputy Area Manager where necessary
Requirements:
Experience working in a fast-paced kitchen or food retail environment
Experience managing a diverse workforce
Customer-focused with enjoyment of customer interaction
Proactive problem-solving attitude
Strong desire to fight for product quality and deliver strong customer experience
Highly detail-oriented
Love working in a team and helping to manage other chefs
Clear communication skills both verbally and in writing