Team Leader

The successful candidate will ensure the organisation provides a consistent high quality service to individuals by leading and organising a team to achieve high levels of continuity of service. You will assist the Area Manager & Coordinator in ensuring the effective and efficient provision of a quality Care and Support Service in order to meet the needs and aspirations of individuals, their families and friends and to meet contractual obligations, statutory requirements and pre-determined service delivery standards. You will offer practical, flexible assistance, tailored to the individual, which promotes independence, improves confidence and provides support to maintain social networks as detailed in the Individuals’ Service Plans. You will have operational supervisory responsibility for a team of PSA’s operating in this service, providing operational supervision and support in line with objectives and standards and will lead and motivate your team in meeting the care and support needs of customers in a way that promotes independence, respect and dignity of the individual.