Team Leader Job at KFC Dublin - Jervis Centre (Hayes)

Team Leader

Mount Charles Group are one of the largest and privately owned soft Facilities M...

Location

United Kingdom , Belfast

Salary:

14.00 GBP / Hour

Mount Charles

Expiration Date

Until further notice

Requirements

Exceptional customer service skills
Strong attention to detail
PTS and medical pass
Previous work experience in customer service employment
Current BICS Qualifications
Basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers

Job Responsibility

Contract Auditing
Client Contact – (Liaise with Translink supervisor)
Uniforms – checking all staff are in full uniform
Assisting the operations manager with Induction Training
Ensuring all members of staff complete their roles to the best of their abilities including checking each of their areas on an ad hoc basis
Ensuring all areas are fully stocked such as toilet roll dispensers, soap dispensers etc
Keeping your own store area clean, tidy, colour-coded and up to spec
A fully flexible approach needed
Comply with all Health, Safety & Hygiene standards
Comply with all PTS requirements

What we offer

20 days’ paid holidays (pro rata)
Employee Assistance Program to support your health & wellbeing
Company Pension Scheme
Financial Education/Financial wellbeing advisory service
Training and unrivalled opportunities for career progression
Company Events

Fulltime

Team Leader

At Liaise, we are inspired by our values of Positive, Progressive, and Personal ...

Location

United Kingdom , Ramsey

Salary:

13.75 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong communication skills
Takes pride in working with vulnerable people and takes safeguarding responsibilities seriously
Effective decision making and judgement
Strong planning and organisation skills
Successfully completed NVQ Level 3 in Adult Social Care (or equivalent)
Achieves all Health & Safety standards

Job Responsibility

Acting as a role model by leading and supervising carers day-to-day, working alongside them and completing regular staff appraisals
Ensure good team working
Motivate, support and mentor the staff when needed
Organising staff allocations and breaks
Promote the professional image of the services through excellent communication, appropriate behaviour and professional appearance

What we offer

Market leading pay rates
Length of service leave (up to five extra days holiday)
Fully funded Blue Light Discount Card
Access to Stream – our financial wellbeing app that lets you access your pay as and when you earn it, get discounts at supermarkets and helps you save
Employee Assistance Programme (access to free telephone counselling and legal advice)
Free compliance training, and opportunities to develop
NEST Pension Scheme
Flexibility in creating your own rota to suit your life
Free enhanced DBS check
Life Assurance (2 x salary)

Fulltime

Team Leader

Working in our Longmynd Hotel we provide a retreat for up to 85 guests who stay ...

Location

United Kingdom , Church Stretton

Salary:

13.21 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in a similar, supervisory level role in a busy hotel or guest house
Good leadership skills and teamwork ethic and able to communicate effectively
Excellent customer service skills
Flexible to work evenings and weekends

Job Responsibility

Support the house managers to manage and supervise the front of house team
Inducting new household staff
General administration
Ensuring health & Safety and Fire Policies are adhered to
Potentially undergo additional training to become a First Aider or Pool Emergency Responder
Help preparing guest rooms and public areas
Serving meals in our dining room
Assisting in the delivery of Afternoon Tea

What we offer

Equal share of tips paid monthly
Free Uniform
28 Days Holiday pro rata inclusive of bank holidays
Pension Contributions
Volunteer Day
Group Life Assurance
Cinema Discounts
Online Shopping Discounts
Cycle to work Scheme
Discounted Gym Membership

Fulltime

Team Leader

The Team Leader will be responsible for ensuring that all the needs of the clien...

Location

United Kingdom , London

Salary:

38600.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

At least 1 year’s experience as a Team Leader within a corporate, luxury hotels or luxury airline environment
Organised and willing to offer innovative ideas
Proactive and outgoing, willing to build relationships with key stakeholders
A natural ability to nurture the team
Upbeat, professional and approachable individual with a can-do attitude
Passionate about delivering exceptional service
Committed to continuous personal and professional development

Job Responsibility

Manage and motivate your team – offer guidance, nurture, and support
Ensure the core service hours at covered by the team at all times through effective rota management
Overseeing the daily reception operations and ensuring a welcoming environment
Ensure SOPs are up to date and are being followed
Build relationships with key stakeholders
Work closely with the client to continue improving the guest experience

What we offer

Exclusive travel and grocery discounts
Life assurance
Cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Endless learning and development opportunities
WOW Awards
One paid day off annually to support a cause

Fulltime

Team Leader

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico...

Location

United States , Martinsville

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

1-2 years call center experience as a team leader or at least six months (6) experience within TIP as a Team Leader, specializing in Customer Care and / or Marketing and Sales and/or Technical support operations
Working knowledge of call center operations and organization required
Prior knowledge of client-specifics (i.e. nature of account, metrics, client applications, etc…) preferred. Proficiency with MS Office applications (i.e. MS Word, Excel, PowerPoint, etc...) and other call center-specific software / systems (i.e. CMS/IEX, NICE, VERINT, etc.)
Supervisory and people-management skills
Project management skills
Excellent oral and written English communication skills with professional communication skills both verbal and written business correspondence
planning, organizing and coordination skills
Adaptive to changing work schedules and working hours
Active listening skills
Operates with minimal supervision

Job Responsibility

Accomplishes all of the roles and responsibilities of a Team Leader, including but not limited to, leading and managing a team of CSR's in the optimal execution of call center operations activities ensuring that each team member meets / exceeds their goals and metrics on a daily, weekly, and monthly basis. Conducts Performance Management activities, supports CSR's/TSR's on their calls, handles escalations, prepares reports and works with other team members for team and program initiatives
Act as operations prime in the absence of Operations Managers related to management of day to day operations, including but not limited to , stakeholder management to facilitate issue resolution and making certain that client KPIs, goals, and targets are met
Act as a liaison for both internal and external groups for program initiatives. Help create, launch and drive critical account initiatives and programs
Be a mentor to other Team Leaders
Act as a catalyst for Peer-to-Peer Development
Support complex and/or multiple products/LOB’s/queues and/or manage and/or support resolution/escalation/coach teams and other specialized functions
Coordinates with Workforce for net staffing requirements and scheduling of agents given leaves, absences, and attrition. Requests for overtime or 6th day work in order to meet service metrics by efficiently handling the forecast and / or spikes in call volumes
Ensures that all Company and / or Client updates are cascaded to all individuals in the program by conducting regular meetings with Team Leads. Disseminates information in a timely manner, taking into consideration information sensitivity and confidentiality
Liaisons with Top Management and the Client regarding the program’s performance. Analyzes the necessary information (i.e. top and bottom performing teams / agents) and translates this to tangible and relevant data on program performance
Facilitate on-boarding of new team members including Operations Orientation

Fulltime

Team Leader

The role of the Team Leader is to provide support and guidance to a team of soci...

Location

United Kingdom , Southampton

Salary:

13.40 GBP / Hour

Choice Care Group

Expiration Date

July 16, 2026

Requirements

Experience in the care sector
Willingness to learn and expand on previous knowledge

Job Responsibility

Provide support and guidance to a team of social care workers
Lead by example
Liaise with seniors in the home reporting matters of concern
Taking the lead with supporting adults with learning disabilities and complex needs in a residential care environment
Supervising a team and assisting with the overall management of the home
Liaising with managers and other shift leaders
Executing any tasks allocated in a professional, timely and accurate manner
Supervising and sharing mealtimes with residents
Assisting residents in their daily activities
Using initiative when supporting residents during their activities and with day-to-day tasks

What we offer

Learning Academy - Adult Care Worker Level 2 and Lead Adult Care Worker Level 3 qualifications
Holiday entitlement starting from 28 days inclusive of Bank Holidays
Sick pay entitlement
Employee Assistance Programme - health and wellbeing support
Refer a friend scheme - £500 payment
Choiceversary - vouchers after 5, 10, 15 years
Christmas bonus - vouchers
Life insurance
Annual staff awards - up to £400
In-house training - Advanced Management Development Programme and Foundation Management Development Programme

Fulltime

Team Leader

We're looking for a down-to-earth & friendly individual to join our small team o...

Location

United Kingdom , Bloomsbury

Salary:

13.25 - 13.50 GBP / Hour

Greene King

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a similar venue
A great eye for detail
Be a role model to the team on giving great service
An ability to think on your feet and adapt to whatever challenges arise during a busy shift
A positive can-do attitude and be a real team player

Job Responsibility

Provide customers with a heartfelt and memorable experience each and every time they visit
Deputise for the management team and resolve any issues that arise in their absence
Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

What we offer

Competitive salary
Pension contribution
Discount of 33% for you and 15% for your loved ones on all of our brands
Free employee assistance program
Enhanced, family-friendly maternity and paternity policies
Menopause Friendly Employer
Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels
Refer a friend – earn up to £1,500 for referring them
Wagestream – access your wage before payday
Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile

Fulltime

Team Leader

As a Team Leader you'll lead and inspire your team to provide exceptional custom...

Location

United Kingdom , Bristol

Salary:

27479.40 - 31000.00 GBP / Year

WHSmith Group

Expiration Date

Until further notice

Requirements

Current/recent retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI's such as ATV
Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor
Flexibility of approach that will allow you to support other stores in the area when needed
Ability to build strong relationships and communicate clearly and effectively
Experience of supporting employee training and development, and motivating teams to deliver their best

Job Responsibility

Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan
Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness
Supporting our colleagues in an environment where everyone feels valued and welcome
Creating a sense of pride within the store to ensure we are operating safely and legally

What we offer

pension scheme
cycle to work scheme
paid annual leave
employee discounts
range of deals from retail partners
Employee Assistance Programme for wellbeing (physical, mental, financial)

Fulltime

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