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TRIGO Global Quality Solutions is seeking to fill a Team Leader Position in San Antonio, TX. Overall Purpose of a Team Leader: Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members. Provide leadership and guidance to site personnel. Support and maintain a positive and productive atmosphere at sites. Ensure all company and customer guidelines are upheld.
Job Responsibility:
Ensure customer satisfaction by providing quality services/support and by training, developing and motivating team members
Provide leadership and guidance to site personnel
Support and maintain a positive and productive atmosphere at sites
Ensure all company and customer guidelines are upheld
Establish and maintain relationships with customers and site personnel
Daily communication with various stakeholders at the site level
Assist Site Leaders or Sr. Site Leaders as needed
Train inspectors and validate adherence to process (ie: audits)
Communicate changes in projects and work instructions to inspectors
Document and report non-conformances to Site Leader/Supervisor
Make independent judgments for subjective scenarios according to project needs
Troubleshoot and problem solve with the Site Lead/ Supervisor, for issues pertaining to process flow, new criteria, spikes/spills
Manage material movements using inventory management tools (ie: scanners) as needed
Work as an inspector when required
Comply with local and company Health & Safety legislation, laws, and policies
Comply with all TRIGO and site specific customer policies
Facilitate communication of information within and between workgroups
Assist in maintaining a 5S/6S working environment
Collect and maintain company reports and data
Utilize company web portals to record required audits and documentation
Any other duties as assigned
Requirements:
Proficiency in English
Excellent written and verbal communication skills
Computer skills Microsoft Office (basic Microsoft Excel proficiency) and Outlook
Proficient in the use of various gauges and measuring devices
Demonstrated flexibility within a fast-paced challenging environment
Ability to take initiative and handle highly sensitive and confidential material
May require the ability to travel on a flexible schedule as needed for variable lengths of time and distances
Walk and/or stand for long periods of time
Lift / move 50 pounds
Work in a repetitive environment to include one or more of the following: lift, twist, grasp, grip, reach, pull, push, bend, squat, kneel
Work in an environment that may include exposure to extreme heat or cold, loud noises, moving mechanical parts or machinery, fumes and odors
1+ year in Quality related position preferred
Demonstrate leadership ability
High School Diploma or Equivalent
What we offer:
Opportunity to enroll in group plan coverages, 1st of the month following 30 days, to include: Comprehensive Medical Insurance, Teladoc, Dental, Vision, Life and Critical Illness Insurance and Short-Term Disability
401K
Vacation Pay
Safety Wear Allowance
Referral Bonuses (all offered after meeting the eligibility requirements)