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Manages the day to day aspect of the Pasta Evangelists Kitchen. Oversees all aspects of the Pasta Evangelists business through creating a culture to be proud of, making sure that Food/Health and Safety regulations are complied, coaching and supporting, motivating and engaging all employees. Has responsibility for achieving above average results.
Job Responsibility:
Manage the day-to-day aspect of the Pasta Evangelists Kitchen
Oversee all aspects of the Pasta Evangelists business through creating a culture to be proud of
Ensure Food/Health and Safety regulations are complied with
Coach, support, motivate, and engage all employees
Achieve above average results
Attend meetings when required
Embrace and embed new changes in PE systems and processes
Train new starters according to company guidelines
Coach and support team members in their development
Highlight high performing individuals
Track team absences and report them to Area Manager/Deputy Area Manager
Ensure all statutory and company Health, Safety and Food Hygiene regulations are complied with and take corrective actions if required
Help create a customer focused environment
Manage and report all customer complaints (including food poisoning and Foreign body allegation) in line with company policy
Implement the lead from the front mindset and set a clear example of Product quality
Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction
Clearly communicate Sales Goals, striving to consistently exceed sales targets
Train the team on all new products enabling them to drive sales
Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food)
Review all daily paperwork to ensure compliance and report to the Area Manager/Deputy Area Manager where necessary
Requirements:
Experience working in a fast-paced kitchen or food retail environment
Experience managing a diverse workforce
Customer-focused with enjoyment of interacting with customers
Proactive problem-solving attitude
Strong desire to fight for product quality and deliver a strong customer experience
Highly detail-oriented
Love working in a team and helping to manage other chefs
Clear communication skills both verbally and in writing
A pasta lover
What we offer:
Monthly bonus according to site performance
Join a dynamic, fast-moving & diverse team
Regular team socials
Free Pasta Evangelists products
Referral Scheme bonus
Cycle to work scheme
Development Opportunities - you can grow inside the business